CA Cloud Service Management vs UserVoice

CA Cloud Service Management is ranked 14th in Help Desk Software with 2 reviews vs UserVoice which is ranked 19th in Help Desk Software with 1 review. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. UserVoice is most compared with JIRA Service Desk, Zendesk and WebEngage.
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Quotes From Members Comparing CA Cloud Service Management vs UserVoice

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Ranking
RANKING
Views
2,560
Comparisons
474
Reviews
2
Followers
445
Avg. Rating
7.5
Views
845
Comparisons
252
Reviews
1
Followers
280
Avg. Rating
8.0
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Compared 27% of the time.
Compared 21% of the time.
Compared 13% of the time.
See more UserVoice competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
UserVoice
Overview
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
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Sample Customers
Sample CustomersOakwood Systems GroupPicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
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