CA Cloud Service Management vs UserVoice

CA Cloud Service Management is ranked 15th in Help Desk Software with 2 reviews vs UserVoice which is ranked 18th in Help Desk Software with 2 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. UserVoice is most compared with JIRA Service Desk, Zendesk and WebEngage.
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Most Helpful Review
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Quotes From Members Comparing CA Cloud Service Management vs UserVoice

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
270,047 professionals have used our research since 2012.
Ranking
RANKING
Views
2,523
Comparisons
698
Reviews
2
Followers
589
Avg. Rating
7.5
Views
833
Comparisons
335
Reviews
2
Followers
377
Avg. Rating
7.5
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Charlie cmyk cyan
Compared 14% of the time.
Zendesk logo
Compared 12% of the time.
We
Compared 7% of the time.
See more UserVoice competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1524992460
UserVoice
  • Vendor 28910 screenshot 1524952714
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
OFFER
Learn more about CA Cloud Service Management
Learn more about UserVoice
Sample Customers
Sample CustomersOakwood Systems GroupPicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
Help desk software report from it central station 2018 05 05 thumbnail
Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
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270,047 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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