Most Helpful Review
I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing.
The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to...
Compared 29% of the time.
Compared 19% of the time.
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Compared 10% of the time.
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Compared 13% of the time.
Also Known As
|Also Known As||Nimsoft Service Desk|
|Overview||CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.||From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.|
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|Sample Customers||Oakwood Systems Group||PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora|