CA Cloud Service Management vs Xtraction for CA Service Management

CA Cloud Service Management is ranked 17th in IT Service Management (ITSM) with 4 reviews vs Xtraction for CA Service Management which is ranked 13th in IT Service Management (ITSM) with 0 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and Micro Focus Service Manager. Xtraction for CA Service Management is most compared with LANDesk Service Desk, uptime software up.time and Cherwell Service Management.
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Most Helpful Review
Use Xtraction for CA Service Management? Share your opinion.
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Quotes From Members Comparing CA Cloud Service Management vs Xtraction for CA Service Management

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It service management %28itsm%29 report from it central station 2018 02 17 thumbnail
Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in IT Service Management (ITSM).
254,138 professionals have used our research since 2012.
Ranking
RANKING
Views
3,172
Comparisons
965
Reviews
3
Followers
631
Avg. Rating
7.7
Views
1,453
Comparisons
1,211
Reviews
1
Followers
556
Avg. Rating
10.0
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »See more Xtraction for CA Service Management competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1516099828
CA Technologies
  • Vendor 6987 screenshot 1516099828
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Xtraction for CA Service Management is a self-service solution designed to make the creating, designing and sharing of interactive IT dashboards easy for non-technical users. Users can immediately share service management dashboards with consumers, IT teams and management presenting a unified view of your service management environment. This IT dashboard solution can deliver deep, real-time insight and transparency into key aspects of IT services, including: demand, cost, use, performance, problems and problem resolution. This insight can help your staff engage in fact-based collaboration with IT teams and the business and make more-informed decisions about how to optimally align IT investments with genuine business requirements. This ad hoc IT dashboard and IT reporting solution provides the next level of IT analytics, helping to bring a better understanding of your service management environment. It not only helps IT teams be more self-sufficient in resolving their service related issues, but helps management and executives be more self-sufficient in gaining the information they need for timely decision making.

Learn More: https://www.ca.com/us/products...

Sample Customers
Sample CustomersOakwood Systems GroupERGO
It service management %28itsm%29 report from it central station 2018 02 17 thumbnail
Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in IT Service Management (ITSM).
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254,138 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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