We performed a comparison between Cross-Enterprise Application Performance Management and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The technical support and documentation are quite good."
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"The most valuable feature is the ability to manage the application flow."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The most valuable feature is application monitoring."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The versatility of the solution is its most valuable feature."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
More Cross-Enterprise Application Performance Management Cons →
"In the next release, I'd like to see a better pricing structure."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The deployment process could be improved."
"They should bring the pricing down to be more competitive."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The solution only supports the cloud platform and not on-premises."
Earn 20 points
Cross-Enterprise Application Performance Management is ranked 106th in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Cross-Enterprise Application Performance Management is rated 6.0, while New Relic is rated 8.6. The top reviewer of Cross-Enterprise Application Performance Management writes "Good technical support and scales well for cloud deployments but needs better UI". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Cross-Enterprise Application Performance Management is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
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