DX SaaS vs Huawei eSight comparison

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69 views|58 comparisons
100% willing to recommend
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1,447 views|1,083 comparisons
66% willing to recommend
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Executive Summary

We performed a comparison between DX SaaS and Huawei eSight based on real PeerSpot user reviews.

Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It supports numerous platforms.""Actionable insight is the most valuable feature.""DX allows you to customize and gives you a high degree of control."

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"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time.""I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple.""The product is stable.""We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.""I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime.""The most important features are alarm management and the visualization of the health of our network devices.""Huawei eSight provides businesses with monitoring capabilities of network devices across your network.""We can scale the solution."

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Cons
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly.""The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account.""Old user interface and dashboards could be improved."

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"This solution could be improved by offering monitoring for all devices and not only Huawei devices.""It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices.""It is not a very flexible product.""eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved.""The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated.""The price could be less costly.""The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better.""Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

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Pricing and Cost Advice
  • "Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
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  • "Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
  • "Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
  • "The price is very expensive."
  • "I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
  • More Huawei eSight Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Actionable insight is the most valuable feature.
    Top Answer:Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
    Top Answer:I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
    Top Answer:We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.
    Top Answer:The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better.
    Top Answer:Huawei eSight is used for infrastructure monitoring and normally works with the Huawei product line only. It is not a generic tool that can work with all devices.
    Ranking
    Views
    69
    Comparisons
    58
    Reviews
    2
    Average Words per Review
    1,116
    Rating
    7.0
    Views
    1,447
    Comparisons
    1,083
    Reviews
    3
    Average Words per Review
    405
    Rating
    6.7
    Comparisons
    Zabbix logo
    Compared 27% of the time.
    Nagios XI logo
    Compared 20% of the time.
    Dynatrace logo
    Compared 17% of the time.
    Also Known As
    CA DXI, CA Digital Experience Insights
    Learn More
    Overview

    Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.

    Dx SaaS Benefits

    Some of the benefits that come from using Dx SaaS include:

    • Improve the overall experience of your users at all stages of their journey. Dx SaaS provides administrators with the ability to cull proactive insights into not only the actual performance of the application, but also the way that users are experiencing the application. This makes it possible for administrators to address pain points before they can become major issues.
    • Full visibility across all aspects of the application. Dx SaaS enables organizations to see what is going on in every part of their applications. Every aspect of the application is fully visible to them. They can keep track of both users and their IT infrastructure without having to rely on other solutions.
    • Run Dx SaaS flexibly. Users can run Dx SaaS from their premises, investing in hardware and software, if they so wish. Alternatively, users can run Dx SaaS as a pure SaaS-based solution if that is a better fit for their needs.

    Dx SaaS Features

    When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:

    • Relationship mapping capabilities. Users can visually represent all of the parts of the application and their relationships. This can aid administrators in understanding precisely how their applications, architecture, and networks operate.
    • Customizable dashboards. Administrators can build dashboards that are most suited to meet their needs, fine-tuning them to perform the analysis and functions that are most relevant to their objectives.
    • Root-cause analytical capability. DX SaaS makes it possible for users to find the causes of any and all issues that arise. Its analytical capabilities scan for anomalies and find issues early on. This gives administrators and IT professionals insights that enable them to keep applications running optimally.

    Reviews from Real Users

    The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.

    Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.

    A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.

    Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

    Sample Customers
    CNN
    Marina Bay, CITIC Pacific Mining
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Real Estate/Law Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Manufacturing Company8%
    Financial Services Firm8%
    Comms Service Provider7%
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise4%
    Large Enterprise73%
    REVIEWERS
    Small Business50%
    Midsize Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise18%
    Large Enterprise63%
    Buyer's Guide
    Digital Experience Monitoring (DEM)
    April 2024
    Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM). Updated: April 2024.
    768,740 professionals have used our research since 2012.

    DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while Huawei eSight is ranked 11th in Network Management Applications with 8 reviews. DX SaaS is rated 6.6, while Huawei eSight is rated 6.8. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Huawei eSight writes "Useful RTLS feature and good support but needs automation options and better wireless reporting". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas Huawei eSight is most compared with Cisco DNA Center, Cisco Prime, Zabbix, PRTG Network Monitor and SolarWinds NPM.

    We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.