We performed a comparison between PingID and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."We use the product to run different reports."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It's pretty stable as a product."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It is a scalable solution...It is a stable solution."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"The solution is easy to scale."
"Automated provisioning removes manual labor and manual provisioning."
"The product is relatively easier to use than other identity management products."
"It has improved our user management. It is definitely streamlined."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"We have encountered instances where it is not easy to do authentication."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"It has a long way to go until it is a cloud-based solution."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The product is not customizable."
"The management console needs to be improved. PingID should revise it."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"Symantec is only on-premises, not on the cloud."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"The product works slowly while accessing cloud-native solutions."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
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PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. PingID is rated 8.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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