We performed a comparison between PingID and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."It is a scalable solution...It is a stable solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The solution is stable. We haven't experienced any bugs or glitches."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It's pretty stable as a product."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"Governance."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"It's a very useful tool that has improved our client's security, from day one."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"Using the implementation guide, I was able to implement the solution with ease."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"In the beginning, the initial setup was very complex."
"The solution should allow for better integration with other platforms and the UBT."
"It has a long way to go until it is a cloud-based solution."
"PingID would benefit from a better user interface for integration."
"The management console needs to be improved. PingID should revise it."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The product is not customizable."
"We have encountered instances where it is not easy to do authentication."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"They should easier and better integration with other software."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"The reporting functions."
"Provisioning has a dependency on Windows."
"The product's technical support could be better."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"Reporting could be improved."
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PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. PingID is rated 8.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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