SentinelOne Singularity Complete vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jan 30, 2024

We compared SentinelOne Singularity Complete and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Based on the reviews, SentinelOne has an effortless, speedy, and intuitive initial setup process, requiring minimal ongoing maintenance. In contrast, Carbon Black Endpoint's setup is perceived as direct but may pose difficulties for individuals unfamiliar with Carbon Black. It involves a lengthier deployment period and necessitates a higher level of technical proficiency.
  • Features: SentinelOne provides agent deployment, rollback feature, efficient resource usage, prompt threat detection, seamless installation, analytics on the dashboard, and defense against ransomware. Carbon Black excels in MDR capability with continuous monitoring, guidance for policy enhancement, identification of suspicious activity, and integration with other software to view information centrally. It also includes EDR functionality, vulnerability management, and round-the-clock support.
  • Room for Improvement: According to the reviews, SentinelOne has scope for improvement in several aspects such as ease of use, cost, reliability, integration features, control panel, reporting capabilities, agent updates, data analysis, and user administration. Carbon Black requires enhancements in node control, tenant modifications, graphical user interface, problem-solving, Check Point integration, automated blocking, operating system compatibility and pricing.
  • Pricing and ROI: Reviewers have found the setup cost of SentinelOne to be reasonably priced, offering valuable functionality and features. The licensing is straightforward, and there are options for better pricing. In contrast, Carbon Black is considered expensive, lacking discounts and flexibility for negotiation. Users have praised SentinelOne for its accurate dashboard data, low CapEX, enhanced endpoint security, and included ransomware insurance, which may lead to potential reimbursements. They have found it profitable and effective. On the other hand, Carbon Black users find it challenging to measure ROI precisely but mention positive returns and excellent protection for their environment.
  • Service and Support: SentinelOne receives positive feedback for its customer service and support, appreciated for their responsiveness and expertise. On the other hand, Carbon Black Endpoint's support has mixed reviews, with some users reporting positive experiences and others expressing dissatisfaction.

Comparison Results: Based on the reviews, SentinelOne Singularity Complete is praised for its easy setup process and user-friendly features, including agent deployment and AI capabilities. In contrast, VMware Carbon Black Endpoint may require more knowledge and experience. Carbon Black's MDR capability stands out among its features. Both products have areas for improvement, with SentinelOne needing enhancements in user-friendliness and stability, and Carbon Black requiring better node management and troubleshooting capabilities. Pricing for SentinelOne is considered reasonable, while Carbon Black is seen as more expensive. Customer support for both products receives mixed reviews.

To learn more, read our detailed SentinelOne Singularity Complete vs. VMware Carbon Black Endpoint Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Q&A Highlights
Question: What is the biggest difference between Carbon Black CB Defense, CrowdStrike, and SentinelOne?
Answer: A short answer: Perhaps the biggest IMO is SentinelOne is the only one of these 3 that does not have to go to the cloud for any behavior protection. It allows for full execution and blocks specific patterns rather than go to the cloud sandbox. Crowdstrike has a lite version of blocking without a sandbox. Additionally, Active EDR and intuitive storyline indicating patient zero is a plus with SentinelOne (this without any consulting or threat analyst).
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain.""Exceptions are easy to create and the interface is easy to follow with a nice appearance.""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""This is stable and scalable.""Ability to get forensics details and also memory exfiltration.""NGAV and EDR features are outstanding.""The most valuable feature is the analysis, because of the beta structure."

More Fortinet FortiEDR Pros →

"The tool has helped us streamline and centralize things with a single solution. We are a small organization with a handful of people managing multiple sites. It is a simple tool with an easy-to-use UI. The product has an intuitive and up-to-date GUI.""The solution offers very rich details surrounding threats or attacks.""The solution can search for hidden and dormant threats on encrypted traffic in your environment.""Our organizational risk has been reduced.""The most valuable features of SentinelOne are the lateral movement and the use of the Active Directory.""The solution is easy to set up.""We collect a lot of telemetry from Singularity Complete.""It has helped to reduce our organizational risks."

More SentinelOne Singularity Complete Pros →

"I like its reporting.""The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know.""Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading.""It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy.""I found the offline scanning to be particularly useful.""The initial setup was fairly easy.""The visibility provided has been great.""Carbon Black has very good market strategies."

More VMware Carbon Black Endpoint Pros →

Cons
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.""ZTNA can improve latency.""The solution is not stable.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation.""The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices.""We've encountered challenges during API deployment, occasionally resulting in unstable environments.""The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions""FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."

More Fortinet FortiEDR Cons →

"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed.""It is an expensive product.""The learning curve was a little steep.""If it had a little bit more granularity in the roles and responsibilities matrix, that would help. There are users that have different components, but I'd be much happier if I could cherry-pick what functions I want to give to which users. That would be a huge benefit.""Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives.""I don't like switching the way you switch from legacy to XDR.""There is room for improvement with the management interface. It could be more user friendly.""It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection."

More SentinelOne Singularity Complete Cons →

"The initial setup is complex.""The solution needs better overall compatibility with other products.""Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes.""The pricing could be more reasonable.""In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption.""The feature set for the firewall needs improvement.""It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls.""Report generation can be improved."

More VMware Carbon Black Endpoint Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

  • "​The cost/benefit factor has great relevance in Cb Defense implementations​."
  • "The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
  • "I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
  • "Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
  • "We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
  • "The pricing [is] more or less the same as other similar solutions."
  • "It's reasonable in price"
  • "The price for the solution is completely at government level, meaning one which is very high."
  • More VMware Carbon Black Endpoint Pricing and Cost Advice →

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    Answers from the Community
    Alfonso Minaya
    ABHILASH TH - PeerSpot reviewerABHILASH TH
    Reseller

    Crowdstrike USPs compared to CB and SentinelOne:


    1. Very powerful Machine Learning AV


    2. Device Control


    3. Vulanrablity Assessment ( Sentinel One have the partial capability )


    4. AWS Partner Competency


    5. Leaders and having a high rating in all major Analyst reviews 


    6. Automated Threat Intelligence 


    7. Customer satisfaction and retention 

    ShreekumarNair - PeerSpot reviewerShreekumarNair
    Real User

    Do evaluate www.cynet.com and you will find that Cynet is way ahead in the way it does Continuous Breach protection and monitoring.

    Rodney Lee - PeerSpot reviewerRodney Lee
    User

    IMO, it depends on whether you have abilities to validate and/or correlate telemetries - these guys brings out quite a lot of telemetry alerts for you to work on...

    Rodney Lee - PeerSpot reviewerRodney Lee
    User

    Are you researching to buy or to resell?

    Steve Pender - PeerSpot reviewerSteve Pender
    Real User

    SentinelOne has not been breached

    Steve Pender - PeerSpot reviewerSteve Pender
    Real User

    SentinelOne is hands down my recommended solution.


    SentinelOne has not been breached and offers upto $1,000,000 warranty if it cannot roll back a ransomware attack.


    Please contact me at CyberSec@global.co.za for more information, a demonstration, or a quote.


    Your reputation and your company's cyber security is in your hands - make an informed decision

    reviewer1322229 - PeerSpot reviewerreviewer1322229 (CEO at a tech services company with 11-50 employees)
    Real User

    They address slighty differing customer profiles, Crowdstrike has deep integrations to Okta, Sailpoint and others, where as SentinelOne has AI automation that outstrips the general use case associated to most threat detection elements.

    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers… more »
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR)… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
    Top Answer:The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Sentinel Labs, SentinelOne Singularity
    Carbon Black CB Defense, Bit9, Confer
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    VMware Carbon Black Endpoint Security is a comprehensive endpoint protection platform (EPP) designed to safeguard enterprises from advanced cyber threats, malware, ransomware, and other forms of malicious attacks. Leveraging cloud-native architecture, it provides a robust set of tools to detect, prevent, investigate, and respond to cybersecurity incidents across environment. The solution stands out for its advanced behavioral analytics, real-time threat hunting, and customizable policies, making it a preferred choice for businesses seeking to fortify their defenses in the evolving cybersecurity landscape.

    Modernize Your Endpoint Protection

    Legacy approaches to prevention leave organizations exposed. Get an endpoint platform that helps you strengthen and unify security tools to see more and stop more.

    Simplify Your Security Stack

    By simplifying endpoint security capabilities with one endpoint agent and console, you can minimize downtime, respond to incidents and return critical CPU cycles back to the business.

    Operate with Confidence

    Modern environments are increasingly complex. VMware Carbon Black is a single source of truth that provides an intuitive understanding of your environment, enabling confident decisions.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company15%
    Computer Software Company10%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    REVIEWERS
    Manufacturing Company20%
    Computer Software Company18%
    Financial Services Firm9%
    Construction Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business40%
    Midsize Enterprise24%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise18%
    Large Enterprise46%
    REVIEWERS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    SentinelOne Singularity Complete vs. VMware Carbon Black Endpoint
    March 2024
    Find out what your peers are saying about SentinelOne Singularity Complete vs. VMware Carbon Black Endpoint and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    SentinelOne Singularity Complete is ranked 2nd in EPP (Endpoint Protection for Business) with 140 reviews while VMware Carbon Black Endpoint is ranked 13th in EPP (Endpoint Protection for Business) with 23 reviews. SentinelOne Singularity Complete is rated 8.8, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "You don't need to configure a lot with it because it provides an unmatched layer of protection out of the box". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Advanced threat detection but compatibility issues with some operating systems". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, Symantec Endpoint Security and Tanium. See our SentinelOne Singularity Complete vs. VMware Carbon Black Endpoint report.

    See our list of best EPP (Endpoint Protection for Business) vendors and best EDR (Endpoint Detection and Response) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.