We performed a comparison between Cisco Secure Email and Fortinet FortiMail Cloud based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Does a thorough job of examining email and URLs for malicious content."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Microsoft Defender for Office 365 is a stable solution."
"The technical support is good and quick to resolve issues."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Defender helps us prioritize threats across our organization."
"I can customize the configuration and policies."
"Cisco Secure Email's most valuable is email certification."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"Administration of the email domains and custom filters are easily done via the web interface."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"The most valuable features are email ATB and Malware Analysis."
"The scanners with FortiMail are valuable."
"The deployment is simple."
"Content disarming and analysis are essential features in our email security setup"
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"This solution is easy to install. The deployment takes about forty-five minutes."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The encryption features are most valuable to us."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Configuration requires going to a lot of places rather than just accessing one tab."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The pricing needs to be reconsidered or enhanced."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"The reporting functionality needs to be improved."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"The product's GUI for the dashboard needs improvement."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"Cisco is already providing a very good environment with the IronPort solution, but there could be some more integration with other products. For instance, an integration with the EDR solution could be there to raise an alert."
"Its GUI needs improvement."
"Email sorting is missing from this solution."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"This solution is slow and it should be made faster."
"I can't see the feedback to the FortiMail gateway."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Fortinet FortiMail Cloud is ranked 6th in Cloud Email with 18 reviews. Cisco Secure Email is rated 8.4, while Fortinet FortiMail Cloud is rated 8.2. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and SonicWall Email Security. See our Cisco Secure Email vs. Fortinet FortiMail Cloud report.
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