We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The artificial intelligence feature is very good."
"With Mist, every Wednesday they roll out new features."
"The solution is pretty generic and easy to use."
"It provides private network access, helping us protect our company’s devices."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"It has good security with its Layer 7 protections."
"Cloud management, wireless infrastructure, and implementation are all valuable features."
"The solution ensures seamless connectivity as users move within the office. Six installed Meraki APs provide excellent coverage for around three hundred users, offering reliable speeds. Additionally, the system allows guests and users with priority devices to connect using their SAP ID. The traffic is managed through D and G controllers to meet the specified requirements for continuous connection and speed."
"The interface makes it easy to manage."
"The ability to manage it remotely is the most valuable. If it has an internet connection, you can get to it. It is a great product for remote clinics. We kind of thought about doing this kind of standalone technology. Meraki is easy to manage. From a management perspective, it is the easiest to use, especially in the cloud. I like Meraki. I even have it in my home."
"The management console is valuable."
"It is more robust for me to deploy networks. And because of the field we are in where offices open up and others close, it helps my turnaround time to deploy these networks for the customers."
"I like the status page Cisco added that shows you the health of the wireless connection."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"Natural language patching is an important feature."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The pricing should be made cheaper."
"The price could be better."
"Improving third-party integration is key for Juniper Mist's next release."
"If you want to do more specific stuff, it's a bit limited."
"The pricing is very high in the Indian market."
"The product should include adaptive Wi-Fi to show a more accurate location."
"They should include SD-WAN features to it."
"It is not a very stable solution."
"The solution’s pricing could be improved."
"Cisco Meraki Wireless LAN could improve by having more granularity in terms of the data displayed. However, I understand that with Cisco Meraki Wireless LAN, you need to have a compromise point to what are the functions that you're going to provide to the users versus ease of use. More granularity in terms of the data and the things that you can do to the devices would be helpful. For example, when we wanted to make a change, restriction, or segregation within Palo Alto, we can go to the level of detail that we want. The amount of detail provided is amazing, it is very granular. However, it comes with much more difficulty, it requires a technical understanding of the environment compared to Cisco Meraki Wireless LAN."
"The customization needs to be improved because it's pretty locked down."
"The annual maintenance is something that needs to be changed."
"The error logs need to be much more comprehensive."
"This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are."
"It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."
"The user experience should be improved. It's not user-friendly."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Mist AI and Cloud need to improve the configuration speed."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"The inter-functionality with other vendors was a negative for us."
"There are some technical issues that may require attention"
"The solution lacks documentation."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 20 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ubiquiti Wireless, Ruckus Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Zabbix. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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