We performed a comparison between Juniper Mist Wireless Access Points and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The AI capabilities of Mist Wireless are superior to other OEMs."
"You can easily monitor, manage, and cover all your IT equipment."
"The simplicity is great."
"With Mist, every Wednesday they roll out new features."
"The solution is pretty generic and easy to use."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The artificial intelligence feature is very good."
"The most valuable feature of Ruckus Wireless is its exceptional performance and reliability. The signal is highly reliable. We have not received a single complaint in the past year, which is a marked improvement from our prior equipment."
"The solution manages and updates itself."
"Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."
"Once we got it set up and configured we've had little issues and it's been relatively stable. We use it across all seven of our offices and they all have the exact same wifi setup so when I go into any office I can get on the network and access resources."
"Valuable features include Bonjour Gateway and the hardware antenna array."
"The solution is very stable. I've worked with it at a hospital before, where we deployed it all over the hospital. It worked everywhere and continuously worked flawlessly."
"Ruckus Wireless is a reliable solution."
"The solution is very user-friendly."
"The pricing should be made cheaper."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"Juniper Mist Wireless Access Points’ support services need improvement."
"The price could be better."
"The pricing is very high in the Indian market."
"The product should include adaptive Wi-Fi to show a more accurate location."
"I need a bit more time with it before criticizing the features."
"If you want to do more specific stuff, it's a bit limited."
"The price could be improved."
"We've had issues with the ISP, not enough bandwidth."
"There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster."
"It is very difficult to convince the customer to choose Ruckus because of the price."
"Its pricing and licensing can be improved. Its UI can also be more user-friendly. Currently, in the Unleashed mode, the information that you have about the switches that you add to the controller is quite limited. I would like more information regarding switches. In this mode, an access point acts as a controller, so you don't need a controller. It is for deployments with less than 125 access points, and you can use an access point as a controller."
"We use this solution in a certain way, and it works very well. So, I don't expect it to do a lot more, but to do what it's doing probably better or faster. But it's not a problem with the features; it's more the operations."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"The product licensing could be improved."
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Juniper Mist Wireless Access Points is ranked 13th in Wireless LAN with 13 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 96 reviews. Juniper Mist Wireless Access Points is rated 8.8, while Ruckus Wireless is rated 8.6. The top reviewer of Juniper Mist Wireless Access Points writes "Simple, easy to learn, and quick to deploy". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". Juniper Mist Wireless Access Points is most compared with Cisco Meraki Wireless LAN, Aruba Wireless, Cisco Wireless, Ubiquiti WLAN and Mist AI and Cloud, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and ExtremeWireless. See our Juniper Mist Wireless Access Points vs. Ruckus Wireless report.
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