Cisco Meraki Wireless LAN Reviews

Cisco Meraki Wireless LAN is the #3 ranked solution of our top Wireless LAN tools. It's rated 4.2 out of 5 stars, and is most commonly compared to Aruba Wireless - Cisco Meraki Wireless LAN vs Aruba Wireless

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WaqasManzoor
Real User
Senior Product Manager at a tech services company with 1,001-5,000 employees
Oct 25 2019

What is most valuable?

One of the best features of this solution is that it has enough in-depth visibility for the people who connect to their wireless technology. This solution is quite… more »

How has it helped my organization?

Well since we are reselling the Meraki as Partner product, the aim was to choose the vendor for the organization as revenue-generating and enhance customer experience… more »

What needs improvement?

These products are more suitable for SMB rather than an enterprise for one of the listed Access Points like MR-20, Whereas MR-33 and above models covers and target the… more »

What's my experience with pricing, setup cost, and licensing?

The setup cost varies from Service Provider to others, how they want to build the cost model. The licensing part for Meraki is extensible, it depends on which model you… more »

Which solution did I use previously and why did I switch?

We did competitive and comparative analysis while we were in the ideation phase for the company, having said that, after reaching conclusion to our ideation study, we… more »

What other advice do I have?

The implementation and suitability of this product depend on the client and the want they want to achieve. When it comes to Wi-Fi wireless technology, you also have to… more »

Which other solutions did I evaluate?

We did look into other options, there are pros and cons, but since the company strategy was to focus on SME's, we found Meraki was the most suitable option. The option… more »
Greg Mikkelsen
Real User
Director at a tech services company with 51-200 employees
Jun 17 2020

What is most valuable?

We like the analysis that allows us to see how our cloud applications are performing and we like the way that the solution shows where suites are coming from, including if they are coming from overseas. We like the way that we can map the… more »

What needs improvement?

We haven't had any issues with the solution. We like the way it works. There isn't anything I can think of that makes me worry that it might be lacking in a certain area.

What's my experience with pricing, setup cost, and licensing?

I don't have any information about the pricing of the solution. I'm not sure I could estimate the costs on a yearly or monthly basis as I don't deal with finances at our organization. I do believe our company offers very good value for… more »

Which solution did I use previously and why did I switch?

We previously used Ruckus. Meraki is far and away much better for our needs. It was the user interface and its superiority that sold us. It's just far superior and easy to use. The ability to troubleshoot on the graphical interface is just… more »

What other advice do I have?

We have a business relationship with Cisco. We're also a partner. I'd advise other organizations to think about the solution right through to how they manage and troubleshoot end users. I would recommend that anyone looking at a solution… more »
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,246 professionals have used our research since 2012.
John Mc Arthur
Reseller
Vice President at Radeon Technologies Ltd.
Mar 17 2019

What is most valuable?

Its ability to be cloud-managed is the most valuable feature so if there's a reconfiguration or an issue, we have excellent visibility into the network and we can usually resolve the problem online… more »

How has it helped my organization?

For some of our larger clients, it has enabled them to not need to grow staff in order to retain a large 13 access point network has needed a lot of reconfiguration because of the nature of our… more »

What needs improvement?

The logging sometimes doesn't give us the granularity needed. Some of the rules are a bit more complicated. The switch ports on the routers are not individually addressable, in the sense that with a… more »

What's my experience with pricing, setup cost, and licensing?

Meraki is certainly not the cheapest solution. The coterminous licensing that they do is a challenge with some of the sites where there's corporate and franchise sites. If a franchise is buying in and… more »

Which solution did I use previously and why did I switch?

We've also used D-Link, Netgear, and other similar solutions and Cisco small business solutions as well. We found Meraki is easier to deploy and easier to maintain. We also evaluated WatchGuard… more »

What other advice do I have?

I would rate this solution an eight out of ten.
Real User
Technical Director at a tech services company with 11-50 employees
Oct 24 2019

What is most valuable?

What I like most about this solution is that it is a fully managed solution. We can deploy it and check in on our customers without having an on-site connection or an on-site infrastructure for elderly customers.

What needs improvement?

The technical support for Meraki needs improvements made to the waiting times. The explanation when you have problems, and the tools in place to follow the case, are not very good. They should reconsider the rules under licensing. If you do… more »

What's my experience with pricing, setup cost, and licensing?

You have to renew your contract every year, or for three or for five years. If you do not pay right away they will suspend your subscription. You only have the option to pay yearly, not monthly. This solution is expensive, but it's a Cisco… more »

Which solution did I use previously and why did I switch?

Previously we used other solutions from Cisco, other vendors, and small vendors with local Wi-Fi controllers. The configuration for our customers was very complex so we switched to Cisco Meraki Wireless.

What other advice do I have?

I like this solution, it's really good. It's a good solution for small to medium-sized businesses or companies. We sell this solution to small businesses here in Belgium. Meraki is easier to configure than other solutions, which is most… more »
Real User
Project Manager at a tech services company with 1-10 employees
Oct 24 2019

What is most valuable?

The most valuable feature is the stability. It works and doesn't stop.

What needs improvement?

In terms of improvement, we're waiting on is the new standard WiFi 6. That's really where the research comes into. With wifi coming out, we're going to refresh everything. Hence we're going to look at the top three players. I'd like better… more »

What's my experience with pricing, setup cost, and licensing?

After the third year, because it's Cisco, the prices go higher.

Which solution did I use previously and why did I switch?

We previously used Aruba Wireless. We switched because of the price. It wasn't my choice, it was my client's choice.

What other advice do I have?

My advice to someone considering this solution would be to use the white paper comparisons, they're excellent. Particularly not a newspaper review of a product, as it comes out of the box. That does nothing. But it has to really be an… more »
Real User
Network Engineer at a tech services company with 11-50 employees
Oct 23 2019

What is most valuable?

The solution is easy for deployments. As we are an integrator, we sometimes have several levels separating the customer and our work. With this solution, the customer can look at his environment, and we also have the right to monitor it and to configure it if we need to from our end. The… more »

What needs improvement?

Some operations can be quicker within the solution. When it is deployed and registered on Meraki cloud, when you move, for example, a device from one customer to another, you need to un-claim the device from Customer A, and then claim it to Customer B. This process can take one hour. If they could… more »

What's my experience with pricing, setup cost, and licensing?

The price is quite high, but it does have higher functionalities as well. You pay a lot, but you get a good product. Still, it could potentially be 10-15% cheaper than it is. We pay a yearly subscription. It's my understanding that you can pay for one, two, three or five-year subscriptions. There… more »

What other advice do I have?

We use the public cloud deployment model. I'd recommend the solution. It does depend on what the organization needs, however. I'd rate it nine out of ten.
Dev-Patel
Real User
Associate Engineer at a tech services company with 11-50 employees
Nov 25 2019

What is most valuable?

The most valuable feature would have to be the cloud management with high level of detail and ability to be able to use all the information to troubleshoot issues remotely before having someone onsite.

How has it helped my organization?

From an organizational perspective, Meraki has made a difference because it's simple to manage with High level of detail and troubleshooting access, when there's a problem.

What needs improvement?

The product is fine as it is. Having been in the IT industry for nearly 20 years, there's nothing that jumps out at me. The product is improving all the time. It could be slightly cheaper but it's fine. It's actually a very good product.

What other advice do I have?

We can deploy on-premises or on the cloud, but it's usually cloud. The amount of time it takes to deploy is really dependent on the client and the size of the company. I would suggest that sometimes it might be better to spend more money on better equipment that will perform a lot better, so if you… more »
Consultant
Presale Consultant at a comms service provider with 10,001+ employees
Oct 24 2019

What is most valuable?

The dashboard is the solution's most valuable feature. It's very user-friendly. It's a good solution for people that don't have a big technical team.

What needs improvement?

In many wireless solutions, there are a lot of things that can be added, like WiFi 6. Meraki should share its viability roadmap. It is really hard to know which functionality will appear or when they will be available. It is also hard to know which features are available now but are not visible on the dashboard. In France, there's a law that requires we should keep a log of connection for 1 year… more »

What other advice do I have?

We're a partner with Cisco. We create architecture for customers and design solutions for surveillance products. We also deploy WiFi production engineers from our company. My advice to others considering implementation is to be aware of Meraki limitations. If you are not sure if the features you need are available, you should verify that with Meraki. It will keep you from having any surprises down… more »
See 11 More Cisco Meraki Wireless LAN Reviews

What is Cisco Meraki Wireless LAN?

Cisco Meraki access points are built from the highest grade components and carefully optimized for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer support calls. The Cisco Meraki dashboard gives visibility into the network users, their devices, and their applications. Armed with rich analytics, administrators can quickly create access control and application usage policies, optimizing both the end-user experience and network security.
Also known as
MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN
Cisco Meraki Wireless LAN customers
Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
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