We compared Cisco Umbrella and Infoblox Advanced DNS Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security. Infoblox Advanced DNS Protection is highly regarded for its DHCP capabilities and debugging capabilities, Ansible scripts, and reporting.
Room for Improvement: Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies. Users say Infoblox Advanced DNS Protection could benefit from simplifying the dashboard display, improving API functionality, and enhancing integration with network elements.
Ease of Deployment: Based on the feedback, Cisco Umbrella has a simple and user-friendly initial setup that can be completed quickly in around 30 minutes. The setup process for Infoblox Advanced DNS Protection is considered complex but still manageable, requiring around an hour to finish.
Service and Support: Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. Opinions on Infoblox customer service varied, with some users describing it as a challenging experience.
Pricing: The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as reasonable and competitive by some, but a few perceive it as costly. Infoblox Advanced DNS Protection is considered a pricey solution. Infoblox offers various license types, but there might be limitations on sizing that necessitate an additional tier of license.
ROI: Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. It offers enhanced visibility and aids in remediation efforts. The reported ROI of Infoblox Advanced DNS Protection is uncertain and may vary depending on the specific needs of the enterprise or carrier-grade usage.
Comparison Results: Cisco Umbrella is highly regarded for its simple setup process, seamless integration with infrastructure, and intuitive interface. It provides a comprehensive solution encompassing DNS security, secure internet gateway, and cloud firewall integration. At the same time, some users pointed to Umbrella's Linux agent support and interface as two areas that need improvement. Infoblox Advanced DNS Protection is praised for its DHCP capabilities. While the pricing for Cisco Umbrella is negotiable and considered reasonable, Infoblox Advanced DNS Protection is perceived as expensive. Infoblox users had mixed experiences with customer support, whereas Cisco customer service is generally regarded as exemplary.
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"Provides dependable DNS monitoring of external devices."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"It is user-friendly. It is easy to manage the solution."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"It is a stable solution."
"The solution helps to identify and mitigate DNS attacks."
"The solution's user interface is very smooth compared to other products."
"Infoblox Secure DNS helped us protect our internal environment by mitigating and stopping attacks through the Internet using DNS protocols and queries."
"Centralized management of DNS, DHCP, and IPAM helped us a lot in simplifying and automating the management of network and services."
"Grid high availability technology ensured network reliability, resilient network services, failover, recovery, and seamless maintenance."
"Infoblox offers granularity and advanced DNS protection to mitigate DNS attacks. It's a very secure solution."
"I like that Infoblox Advanced DNS Protection is one hundred percent good, performance-wise."
"We would like them to add more features to Cisco Umbrella."
"There should be a way to monitor traffic at the user level."
"Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"The pricing could always be a little bit better."
"I would like to have more applications being recorded."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"The solution's logging could be improved."
"There should be better alerts for when attacks are happening."
"Infoblox Advanced DNS Protection could be more user-friendly because you need knowledge if you want to use it. To handle the solution, you need to be a subject matter expert, so this is one area for improvement."
"They should release frequent updates for its on-premises version."
"Infoblox lacks an extensive product portfolio."
"The price could be reduced to improve the solution."
"They are not supporting high query logging. They have a very limited size for the syslog, so they are usually asking for external storage, external network, and integration in order to keep the syslog. If you are considering the high volume traffic of the carrier-grade, then the syslog will hold for around five to 10 minutes. This is not enough time and it is being rotated. This is the main issue and the main limitation that we face with them that they need to work on."
"The service monitoring information could be simplified of this appliance and the information displayed on the dashboards could be improved. I have not found one dashboard to be perfect. For example, in Splunk, I can create a dashboard in Grafana. However, in Grafana, it takes a very long time to create them. There should be another API to do it better."
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Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 108 reviews while Infoblox Advanced DNS Protection is ranked 2nd in Domain Name System (DNS) Security with 12 reviews. Cisco Umbrella is rated 8.8, while Infoblox Advanced DNS Protection is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Infoblox Advanced DNS Protection writes "Stable, with good performance, and has no issues, support-wise". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Cloudflare DNS, whereas Infoblox Advanced DNS Protection is most compared with F5 BIG-IP DNS, Zscaler Internet Access, Palo Alto Networks DNS Security, EfficientIP DNS Guardian and Microsoft Defender for Cloud Apps. See our Cisco Umbrella vs. Infoblox Advanced DNS Protection report.
See our list of best Domain Name System (DNS) Security vendors.
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