We performed a comparison between Citrix NetScaler and Radware Alteon based on real PeerSpot user reviews.
Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The web application firewalling component is a powerful feature."
"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."
"It's very easy to configure."
"Global load balancing between data centers."
"I would say the rewriting and redirection functions are must-have's for us."
"The most valuable feature of Citrix NetScaler was the seamless integration. Additionally, the UI is good."
"The MAS integration for HDX Insight has provided teams with significant visibility into network performance of the user's connection."
"We appreciate that this solution facilitates our access to Citrix internet."
"The command line interface is simple and very user-friendly."
"The most valuable aspect is the ability to customize the types of load-balancing scenarios needed for customized applications. Some of the load balancers on the market today are strictly out-of-hand load balancers for SSL or HTTP. Radware Alteon is most useful for customizing in-house applications based on ports and protocols."
"I am finding SSL-TLS acceleration the most valuable function, with certificate management. It is easy to generate certificates and assign them to services"
"The most valuable aspect is that it establishes user security."
"The best part is that we are able to manage it easily. It is easy to manage and easy to integrate with third-party applications."
"I like the concept of self-service, that I can do everything on my own."
"The link load balancing is a great feature."
"With Alteon, the load-balancing options are practically unlimited. We haven't had any issues with offloading, decryption, putting in cookies, or any other load-balancing features. We can check URLs, etc., on the back end for load balancing instead of running a TCP check. We're also doing some certificate stuff on there. Alteon covers all of the standard load-balancing techniques, and we employ most of them daily."
"Too many bugs in the software and it's always difficult when you need to update."
"Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it. Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix. Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information."
"Currently, it is not easy to use the configuration capabilities of the product."
"The vendor provides frequent patches, however, the security of the website has room for improvement."
"Technical support could be improved."
"The GUI should be improved."
"They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console."
"Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation."
"Support is an area that needs improvement."
"We are in the process of updating our version of the solution, so judging what should be improved is difficult. But in some cases, the visualization takes a while, especially for mapping issues."
"You need to have pretty good internal knowledge of the solution."
"The solution could be more robust."
"We recently had a problem with the tables Obsolete ARP which was observed by the support team. It would be good to diagnose and solve this problem with a patch since it is not documented that it will be solved in later updates."
"The service could be improved by better customer support."
"I would like for the load balancing to work with premier and the cloud, a mix of premium and cloud."
"Their support can be better. The Radware management is very proactive. We can connect to anybody in Radware Management in India. We can even connect with the MD of Radware India. However, their lower level staff should be more proactive towards the customers."
Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while Radware Alteon is ranked 7th in Application Delivery Controllers (ADC) with 33 reviews. Citrix NetScaler is rated 8.4, while Radware Alteon is rated 8.4. The top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". On the other hand, the top reviewer of Radware Alteon writes "It's a good fit for a small team because the maintenance is easier and you don't need to know how to code". Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Kemp LoadMaster, whereas Radware Alteon is most compared with F5 BIG-IP Local Traffic Manager (LTM), F5 Advanced WAF, A10 Networks Thunder ADC, HAProxy and Fortinet FortiWeb. See our Citrix NetScaler vs. Radware Alteon report.
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