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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment.""The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use.""The shadow feature is extraordinary and helps a lot when supporting remote users.""The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines.""XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions.""Stable product with straightforward setup.""This is a very stable solution which you can feel confident using.""You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."

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"It's all about centralizing your data and making sure that your data is centralized and secure.""We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus.""The feature that we find most valuable is the corporate email pushing.""Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple.""A very easy to use solution.""The most valuable feature is policy-driven control of the devices.""The remote management and location capabilities are good.""The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."

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Cons
"Tech support can be slow if you do not receive help from the US representatives.""The monitoring and management is in need of improvement.""Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent.""We would like to be able to provide VDI, a full desktop, to each of our users.""Pricing can be lower and roaming profiles need to be fixed to work consistently.""For us, pricing is the most important feature to improve.""The product should expand its capabilities for integrating with other environments.""Citrix has to support all of the hypervisors including KVM and OpenStack KVM."

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"The setup was very difficult. It was not as easy as I had expected.""The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions.""The mobile device repository is somewhat difficult to manage with a large user base.""Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace.""Cost of licensing is quite high.""When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM.""The app installer is something that they should really change. It creates a lot of confusion for the user.""The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."

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Pricing and Cost Advice
"It is quite expensive, but so are the competitors on the market.""I think it is a little high priced.""I suggest using the concurrent user licensing scheme.""A perpetual enterprise license costs approximately $300 USD.""The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue.""Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process.""The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after.""The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."

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"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device.""If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price.""There is a separate cost for technical support and extra premium features. The pricing should be simplified.""The cost is a little bit high."

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Questions from the Community
Top Answer: You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low.
Top Answer: A perpetual enterprise license costs approximately $300 USD.
Top Answer: Citrix has to support all of the hypervisors including KVM. The technical support is not as good as it is with other vendors and it should be improved.
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Also Known As
XenDesktop, XenApp (Citrix Virtual Apps)VMware AirWatch
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Citrix
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Overview

Citrix Virtual Apps and Desktops provide granular access control, advanced system monitoring and an inherently secure architecture by providing remote access to Windows and Linux apps and desktops secured in the datacenter. Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.

Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment.

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Learn more about Citrix Virtual Apps and Desktops
Learn more about VMware Workspace ONE
Sample Customers
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, ArvalAustralian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Top Industries
REVIEWERS
Insurance Company14%
Financial Services Firm14%
Computer Software Company14%
Energy/Utilities Company11%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider17%
Media Company6%
Government5%
REVIEWERS
Financial Services Firm14%
Comms Service Provider14%
Energy/Utilities Company9%
Aerospace/Defense Firm9%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider14%
Government6%
Retailer5%
Company Size
REVIEWERS
Small Business23%
Midsize Enterprise23%
Large Enterprise54%
REVIEWERS
Small Business14%
Midsize Enterprise19%
Large Enterprise68%
Citrix Virtual Apps and Desktops is ranked 1st in Application Virtualization with 17 reviews while VMware Workspace ONE is ranked 4th in Enterprise Mobility Management (EMM) with 9 reviews. Citrix Virtual Apps and Desktops is rated 8.8, while VMware Workspace ONE is rated 8.6. The top reviewer of Citrix Virtual Apps and Desktops writes "Helps us deliver a range of services, like load balancing, remote control, remote access, and a unique thin-client workstation on wheels". On the other hand, the top reviewer of VMware Workspace ONE writes "Enables us to manage all of the devices on our campus through one central service". Citrix Virtual Apps and Desktops is most compared with VMware Horizon View, TeamViewer, Amazon Appstream, Microsoft Remote Desktop Services and Nutanix Xi Frame, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon 7, Jamf Pro, Citrix Workspace and Microsoft Remote Desktop Services.

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