We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Zoho Assist based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Stable product with straightforward setup."
"The product is simple to set up, and its deep integration with Microsoft is also a valuable feature."
"The most valuable feature is how secure the solution is."
"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"The installation and maintenance are good."
"Citrix Virtual Apps and Desktops is a stable solution."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
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"It is a scalable solution. "
"Technical support is easy to reach."
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help."
"Citrix should consolidate the multiple tools currently required into a single platform."
"Citrix Virtual Apps and Desktops is a complex solution."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"The monitoring and management is in need of improvement."
"There have been many issues with stability."
"Using the app layering feature can be quite difficult and cumbersome."
"The speed and connectivity of Citrix DaaS could be improved."
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"They do have some glitches in the microphone and speaker, especially during remote access."
"It could be integrated with IT management tools."
"Support could be more knowledgeable."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while Zoho Assist is ranked 21st in Remote Access with 3 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Zoho Assist is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas Zoho Assist is most compared with . See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Zoho Assist report.
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