We performed a comparison between Citrix Web App and API Protection and F5 Silverline Managed Services based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the solution's simplicity compared to Citrix's on-prem solutions."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"We have good customer support."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The work balancing applications are the most valuable feature."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The most valuable feature of F5 Silverline Managed Services is the benchmark performance."
"The initial setup is very straightforward."
"Most vendors fulfill the requirements for standard DDoS protection, but F5 Silverline Managed Services has a better understanding of defending web applications like HTTP and can mitigate more bot activity than any other vendor."
"Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai for certain websites because they were using CDN features. They had NetScaler on the internal zone, F5 AWAFs on the data centers, and no WAF at all in the cloud. One of the main activities of the project was to move all these policies into a single WAF so that we could control and use that as a choke point. That exercise itself was very easy because it was a managed service and F5 Silverline Web Application Firewall does that for you. That's the best thing about F5 Silverline Web Application Firewall. It is easy to apply policies on-premises. If you have AWAF on-premises and you want to replicate some policies on F5 Silverline Web Application Firewall, other than the policies that it applies by itself, it is easy because you have a team that supports it. F5 Silverline Web Application Firewall works perfectly fine. It pretty much does everything that an Advanced WAF on-premises should do."
"The most valuable feature of F5 Silverline Managed Services is it becomes similar to a distributed architecture."
"We have a lot of businesses that we put behind this solution, and it has really helped us in terms of monitoring the logs and incidents."
"F5 technical support is really good."
"It's a good front end for public infrastructure"
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The configuration for its web application firewall is complicated."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The product could be improved by making it easier to use and easier to implement."
"Citrix Web App and API Protection could improve in the area of licensing"
"The solution's pricing is a big concern and should be improved."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"F5 Silverline Managed Services can improve by reducing the price."
"We need to have support for cloud protection, which is not offered by this solution."
"F5 Silverline Web Application Firewall, being a new product in the market or comparatively related to a new product, currently supports less number of PoPs. They should introduce more PoPs. The current number of PoPs that they have is around 10 or 12, which is still relatively less as compared to 2,400 plus PoPs that Akamai offers. The user latency or the number of hops a user needs before reaching the actual web application is less in Akamai because it has its internal fabric to route the traffic. They need to spin up more data to increase its traffic handling capability. They can also include the bot detection capability, though it is a pretty advanced functionality. If they could include DataDome like functionality, that is, bot prediction, then F5 Silverline Web Application Firewall will be top-notch in the market."
"There is room for improvement in the stability of the solution."
"In terms of the scalability, this part is always so confusing because they are checking for packet count. Also, after an attack, they said that the throughput must be from gigabits but then I check my bandwidth and it is already done in gigabits. So it is a little bit confusing."
"There is a lot of room for improvement with their tech support. I am not sure F5 Silverline Managed Services can be classified as having tech support."
"The navigation is difficult to use."
"The product could be improved on the global load and the integration with the other solution like Cisco and Dell. As a representor of the operation, we prefer to have one platform which can accommodate all type of integration. We are also looking for more improvements in the security policy configuration."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while F5 Silverline Managed Services is ranked 19th in Web Application Firewall (WAF) with 14 reviews. Citrix Web App and API Protection is rated 8.0, while F5 Silverline Managed Services is rated 7.6. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of F5 Silverline Managed Services writes "It is flexible and lets you easily apply policies, but it needs to support more PoPs". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas F5 Silverline Managed Services is most compared with Cloudflare, Arbor DDoS, AWS WAF, Microsoft Azure Application Gateway and F5 BIG-IP Local Traffic Manager (LTM). See our Citrix Web App and API Protection vs. F5 Silverline Managed Services report.
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