We performed a comparison between Code42 Incydr and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"This is stable and scalable."
"The setup is pretty simple."
"It is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product's initial setup phase is very easy."
"NGAV and EDR features are outstanding."
"It required very little ongoing maintenance once setup."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Risk factors can be adjusted for all intricate details."
"Works in the background and users are able to perform restores."
"It has quite a bit of flexibility in configuring backup sets."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"Low system overhead, setting retention policies, ease of use"
"It seamlessly integrates with other solutions, providing a high level of compatibility and effectiveness."
"SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
"The overview is valuable. There are a lot of instances out there, but Singularity Complete cuts the noise down by giving us graphics and color-coding information instead of massive tech dumps. It helps us concentrate on what is actually needed versus just the noise."
"The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable."
"The product can scale."
"The most valuable feature of Singularity Complete is the Ranger function."
"The solution is powerful because we just have to update the agent by using the console, which is simple to do. I just select the endpoints and click "Update" on the console. That is it, because it is very easy to use."
"It uses AI technology so it can find known and unknown threats. It is stable and provides one of the best technical support."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The only minor concern is occasional interference with desired programs."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We find the solution to be a bit expensive."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"The application, written in Java, required far more system resources on a Client than other solutions."
"You can't always filter out data that you'd like to."
"I think one we can improve is the compression."
"Reporting could use an overhaul. It is very limited."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"There doesn't seem to be any feature that is lacking."
"What I think could be improved is how I get support."
"In automation, if we could schedule when we run the task and on which systems we want to run the task, it would improve automation."
"The MDM functionality and maturity still need improvement."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"The speed of investigation of the MDR service team must be improved."
"The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features."
"There should be more integration models with different security operations tools or soft tools."
"The solution can use up a lot of resources when scanning. It would be ideal if it was lighter."
"They should train their own people so that they can train us better. The theory is good."
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Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 176 reviews. Code42 Incydr is rated 9.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform. See our Code42 Incydr vs. SentinelOne Singularity Complete report.
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