We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"We can go from one page to another page, from office backups to VM backups, or applications like secret backups. So everything can be configured or restored from a single pin."
"This product has allowed us to recover data when we've had issues."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"The solution is scalable."
"In the VM, we have Live Recovery, Live Mount, and Live Sync."
"The solution is easy to use and the duplication is quite good."
"It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed."
"It's very robust and has been on the market for a long time."
"It is a really scalable solution. We can scale it up. Scalability-wise, I rate the solution an eight out of ten."
"We are able to run it in an enterprise quite easily with one or two resources."
"With the new features that we have added, it has made a difference as far as faster recovery and speed."
"The backup of Sybase databases is the most valuable feature in the existing environment. They have got the most documentation out there on the internet for its software protection. The documentation is excellent, and there are a lot of blogs, websites. Because it's still one of the oldest products out there for data protection, there are also lots of people who have a lot of experience in using this solution."
"With Spectrum Protect, you can use any type of disk to back-end the repositories. It gave us flexibility to use whatever storage we wanted at our secondary site."
"Scalability, performance, mass platform coverage. It's one of the few backup products on the market right now which an organization can bring in and it will serve all of their backup needs. It's a completely centralized solution."
"The solution is not complex, it's very easy to configure agents or VM backup and restore. Upgrades from one version to another are very fast and the product is very stable."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"Training."
"It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy."
"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"The solution needs better Office 365 data backup management."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"We need better protection from ransomware or the ability to identify ways we can protect ourselves from ransomware. Having backups is one thing, but specifically, we need methods to recover if we have a ransomware attack."
"We recently had a situation where we quickly got code, and the number of tapes exceeded the library capacity so we were waiting a while to change. We got a fix for this right away."
"There is room for improvement in the service aspect."
"I think Spectrum Protect's interface is not so user-friendly, but the interface is not so friendly. Some of the functions are too complicated. I prefer a simpler solution."
"In terms of features, they've got it all covered. The features they have are quite good. The only downside to it is that it is for an enterprise or big organization. In my opinion, it is not for a small business."
"Easier configuration of some of the products, e.g., VE comes to mind."
"I want to see better compression than what it currently does."
"The features should be a little bit closer together."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Veritas Backup Exec, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Cohesity DataProtect, Rubrik and Dell PowerProtect DD (Data Domain). See our Commvault Cloud vs. IBM Spectrum Protect report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.