We performed a comparison between Arcserve UDP and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature is the duplication."
"The ease of use is the best feature of the product."
"The solution has no limitations because it does backup for Linux and Windows."
"Global deduplication is the best feature of this solution."
"The recovery part of the product is very good."
"I like the tool's speed."
"The product's deployment process was straightforward."
"The product's stability is good enough."
"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"Commvault integrates well with all types of operating systems and supports heterogeneous environments."
"IntelliSnap and file system backups are valuable features."
"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."
"It's very stable."
"The recovery features are useful. It is easy to recover data. If something happens, we can easily recover data. We have faced ransomware issues twice, and we recovered because of Commvault."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"A lot of their new technologies are not very good."
"We could not go into granular details of retrieving backup information."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"This is not a very high standard product."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Arcserve UDP is rated 7.6, while Commvault Cloud is rated 8.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and HPE StoreOnce, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect. See our Arcserve UDP vs. Commvault Cloud report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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