ConnectWise ScreenConnect vs Zoho Meeting comparison

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ConnectWise Logo
288 views|201 comparisons
92% willing to recommend
Zoho Logo
501 views|108 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise ScreenConnect and Zoho Meeting based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ConnectWise ScreenConnect vs. Zoho Meeting Report (Updated: March 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale.""The product is really easy to deploy.""Unattended access is the most important feature.""It's very low maintenance.""The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice.""We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser.""I've noted an ROI while using the solution.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."

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"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features.""The API is much more flexible than other platforms.""I like the tool's video call feature.""The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."

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Cons
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues.""There could be improvement to the remote command line tools.""The recent redesign has made it slower and basically worthless.""What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network.""On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.""I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running.""If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device.""At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."

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"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call.""I would like to see a chat feature in the solution.""They do not have phone support.""Maybe the price could be lowered, but people will want a lower price forever."

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Pricing and Cost Advice
  • "Good price and works well."
  • "Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
  • "I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
  • "It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
  • "Pricing is fair for Control and the licensing is simple."
  • "The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
  • "It is priced fairly."
  • "Make sure you have enough licensing for all the techs that you have."
  • More ConnectWise ScreenConnect Pricing and Cost Advice →

  • "Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
  • "In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
  • "The product is not costly like other applications."
  • More Zoho Meeting Pricing and Cost Advice →

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    769,630 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I download the product for free with ConnectWise RMM's license.
    Top Answer:All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas where… more »
    Top Answer:I like the tool's video call feature.
    Top Answer:I would like to see a chat feature in the solution.
    Ranking
    7th
    out of 63 in Virtual Meetings
    Views
    288
    Comparisons
    201
    Reviews
    5
    Average Words per Review
    504
    Rating
    9.6
    17th
    out of 63 in Virtual Meetings
    Views
    501
    Comparisons
    108
    Reviews
    3
    Average Words per Review
    276
    Rating
    8.0
    Comparisons
    Also Known As
    ConnectWise Control, ScreenConnect
    Learn More
    Overview

    With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

    Your online meeting and webinar solution
    Engage and train audiences worldwide through live webinars. Deliver presentations, record sessions, and download useful reports. Meet online securely to discuss, present, and collaborate from different locations.

    Sample Customers
    Jon Rosen Systems
    Karpagam College of Engineering, Associate Business Service India
    Top Industries
    REVIEWERS
    Hospitality Company11%
    Healthcare Company11%
    Media Company11%
    Wellness & Fitness Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm8%
    Healthcare Company8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Educational Organization76%
    Financial Services Firm6%
    Computer Software Company5%
    Manufacturing Company3%
    Company Size
    REVIEWERS
    Small Business54%
    Midsize Enterprise21%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise77%
    Large Enterprise16%
    Buyer's Guide
    ConnectWise ScreenConnect vs. Zoho Meeting
    March 2024
    Find out what your peers are saying about ConnectWise ScreenConnect vs. Zoho Meeting and other solutions. Updated: March 2024.
    769,630 professionals have used our research since 2012.

    ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while Zoho Meeting is ranked 17th in Virtual Meetings with 4 reviews. ConnectWise ScreenConnect is rated 8.4, while Zoho Meeting is rated 8.2. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of Zoho Meeting writes "A good and decent meeting platform that stores recordings of meetings". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas Zoho Meeting is most compared with Zoom. See our ConnectWise ScreenConnect vs. Zoho Meeting report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.