We performed a comparison between CrowdStrike Falcon and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: CrowdStrike Falcon stands out for its machine-learning capabilities, optimal resource utilization, and precise threat detection. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: CrowdStrike Falcon's customer service is considered prompt and helpful. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"It is stable and scalable."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"We have seen a reduction to the performance hit to our operating systems."
"The anomaly detection is the most valuable feature."
"The EDR is amazing and ease of integration with Splunk is a big plus. Integration with BigQuery is also a plus for me and workflow creation is easy. Overall, CrowdStrike Falcon is a great product."
"The stability is good; we haven't experienced any glitches or bugs."
"We haven't had any infections or down time."
"It's ability to do threat hunting is really great, quite robust, and even allows you to do hygiene stuff."
"As an EDR tool, we can integrate log management and event management. The solution deals with threats automatically, that's the advantage."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"The initial setup is straightforward."
"I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows."
"The valuable features are device control, SONOR, and anti-virus."
"The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."
"The solution can scale."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Making the portal mobile friendly would be helpful when I am out of office."
"FortiEDR can be improved by providing more detailed reporting."
"The solution is not stable."
"The SIEM could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"The price is too high."
"I would like to see a more accurate integration and an option to check the local machine."
"It can be expensive depending on the features you select."
"The current database schema presents challenges and has potential for improvement."
"Forensic controls have room for improvement."
"If CrowdStrike can further expand its support for XDR compatibility, that would give it an edge over all the other competing new products."
"CS Falcon sensing capabilities for non-domain machines should be enhanced since the agent doesn't detect the neighbor's IP Address and/or any anomaly which was identified in the network for the non-domain machine."
"The monitoring capabilities could be further developed."
"We had trouble with the advanced features, such as the firewall builder and all the network protection modules. We were having a lot of issues because it would sometimes block users or the printing, or it would create issues with the network access resources."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"The solution should have more integration with other platforms."
"The technical support could improve because when you reach level one support there is a lot of delays."
"SONAR could be improved. The false/positive rate is a little high."
"This solution needs better compatibility with services and applications."
"This solution is resource-heavy."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 105 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. CrowdStrike Falcon is rated 8.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and Kaspersky Endpoint Security for Business, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security and Kaspersky Endpoint Security for Business. See our CrowdStrike Falcon vs. Symantec Endpoint Security report.
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