We performed a comparison between CyberArk Privileged Access Manager and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are no issues with scalability. Our clients are very happy to use the product."
"Automates password management to remove the human chain weakness."
"It provides an accountability to the individuals who are using it, knowing that it is audited and tracked."
"The technical support is good."
"We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs."
"It has the ability to scale out. We have scaled out quite a bit with our product and use of it to get to multiple locations and businesses, so it has the breadth to do that."
"They just released Marketplace, and they are constantly releasing updates to the components and adding new components, like Conjur. This is something that we ran into with Secret Server and DevOps, so it is already scalable, but becoming more so in the future."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"For me, it is the robust API which is the most valuable feature. This allows for low maintenance costs and allows applications to automatically connect. This is great to automate security of the DevOps pipeline for shared secrets across environments. Also, being on Linux and a virtual appliance is great."
"Stability is solid as a rock."
"The DB clustering is a really good benefit of using CA PAM."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"CA PAM is working well for us."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"We have received good support from the tech support team."
"We can check the activities in the server for fragile files and documents in case of any issues."
"The authentication port is available in CyberArk Alero but not Fortinet products."
"Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"They can do a better job in the PSM space."
"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"One of the main things that could be improved would be filtering accounts on the main page and increasing the functionality of the filters. There are some filters on the side which are very specific, but I feel there could be more."
"There was a functionality of the solution that was missing. I had noticed it in Beyond Trust, but not in this solution. But, recently they have incorporated something similar."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"The management console could be improved."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"They need to do a little bit more on the mainframe side."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management, Delinea Secret Server and VMware Identity Manager. See our CyberArk Privileged Access Manager vs. Symantec Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
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