We performed a comparison between CyberArk Privileged Access Manager and SAP Customer Data Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The most important feature is managing the credentials and implementing those policies which rotate the credentials. Session Manager is also key in not letting the users have access to those credentials. Instead, CyberArk actually manages everything by itself."
"The credentials management capability is key to ensuring that the credentials are kept secure and that access to them is done on a temporary and event-driven basis."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"Performance-wise, it is excellent."
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"Rather than multiple tools for maintaining regulatory compliance around passwords and privileged accounts, we have centralized as much as possible with CyberArk. This is now a one stop shop for end users to access their elevated credentials."
"Our go-to solution for securing against the pass the hash attack vector and auditing privileged account usage."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."
"I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"The Vault's disaster recovery features need improvement."
"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"I have struggled to give different access to different users in the same application."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. CyberArk Privileged Access Manager is rated 8.8, while SAP Customer Data Cloud is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.
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