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Most Helpful Review
Find out what your peers are saying about Microsoft, Okta, ForgeRock and others in Access Management. Updated: July 2021.
524,194 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent.""The most valuable features are that it is easy to manage and it's stable.""We create and define the permissions and configurations for the users.""ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.""Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.""I like the intelligent authentication feature.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.""The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."

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"SAP CDC is very easy to use and the best part about this tool is its documentation."

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Cons
"The identity management model needs a bit of improvement.""They should improve the solution by include reporting.""I find that it's quite expensive for just an open-source system. Support is quite expensive.""Automatic Deployment needs improvement. it could be made easier.""We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.""It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."

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"I have struggled to give different access to different users in the same application."

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Pricing and Cost Advice
"It's a bit pricey and could be more competitive.""We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years.""Its price is comparable to other products in the market.""Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more.""The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end.""The pricing of the solution is fair but I do not have the full details."

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Questions from the Community
Top Answer: The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users.
Top Answer: The pricing of the solution is fair but I do not have the full details.
Top Answer: In an upcoming release, the solution could improve by limiting the need to do customizations.
Top Answer: SAP CDC is very easy to use and the best part about this tool is its documentation.
Top Answer: The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application. It is very difficult to achieve this in CDC.
Top Answer: Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference… more »
Ranking
3rd
out of 28 in Access Management
Views
7,305
Comparisons
5,058
Reviews
8
Average Words per Review
467
Rating
7.4
1st
out of 3 in Social Login
Views
380
Comparisons
275
Reviews
1
Average Words per Review
238
Rating
8.0
Popular Comparisons
Also Known As
ForgeRock Identity Platform, ForgeRock OpenIDM
Gigya Customer Identity Management
Learn More
Overview
Open source provisioning solution for real-time user management life cycle automation.

SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

Offer
Learn more about ForgeRock
Learn more about SAP Customer Data Cloud
Sample Customers
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider14%
Financial Services Firm9%
Government7%
VISITORS READING REVIEWS
Computer Software Company48%
Comms Service Provider24%
Retailer6%
Manufacturing Company3%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise21%
Large Enterprise43%
No Data Available
Find out what your peers are saying about Microsoft, Okta, ForgeRock and others in Access Management. Updated: July 2021.
524,194 professionals have used our research since 2012.

ForgeRock is ranked 3rd in Access Management with 9 reviews while SAP Customer Data Cloud is ranked 1st in Social Login with 1 review. ForgeRock is rated 7.4, while SAP Customer Data Cloud is rated 8.0. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Customizable, enhances security, and the Consent Management functionality is helpful". ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory, Okta Workforce Identity, CyberArk Privileged Access Manager and OpenIAM Identity Governance, whereas SAP Customer Data Cloud is most compared with Okta Workforce Identity and Auth0.

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We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.