We performed a comparison between CyberArk Privileged Access Manager and Varonis Platform based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."I'm no longer the product owner for PAM, but I can say that the most useful feature is the vault functionality, which keeps all your passwords secure in a digital vault."
"CyberArk is not just an IT security or cybersecurity tool. It's also an administrator tool. I had a fair number of systems where the passwords were not fully managed by CyberArk yet, and they were expiring every 30 or 45 days. I was able to get management turned on for those accounts. From an administrator perspective, I didn't have to go back into those systems and manually change those passwords anymore. CyberArk... lightened the load on our administrative work."
"Enterprise Password Vault, Privilege Session Manager, and Application Identity Management have been very useful for our client environment."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"It is very simple to use."
"It supports lots of requirements in the privileged access management area."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"We found the initial setup to be easy."
"The solution has significantly improved data security and compliance posture by allowing us to track and monitor activities. We can see who accesses data and when files are created and understand what's happening in our environment."
"Varonis Platform is transparent and captures everything in the environment without impacting the performance. The tool helps us unify data feeds into a single reporting system."
"The solution needs better features for end users to manage their own whitelisting for API retrieval."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"It can be integrated with other systems, but it is not easy to integrate. It takes too long to integrate it. Its integration should be easier and simpler."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"One of the main things that could be improved would be filtering accounts on the main page and increasing the functionality of the filters. There are some filters on the side which are very specific, but I feel there could be more."
"I would like to see better automation in granting access, better tools, more efficient tools, to be able to customize the solution that CyberArk provides."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"Online help needs to be looked into with live agent support."
"The product is very complicated."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Varonis Platform is ranked 23rd in Data Loss Prevention (DLP) with 2 reviews. CyberArk Privileged Access Manager is rated 8.8, while Varonis Platform is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Varonis Platform writes "Offers visibility and helps to keep track of access ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Varonis Platform is most compared with Microsoft Purview, BigID, SailPoint IdentityIQ and Veritas Data Insight.
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