We performed a comparison between Darktrace and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is good and quick to resolve issues."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The product's scalability is good."
"Since we have started using the solution, there have been fewer compromises."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The good part is that you don't have to configure it, which is very convenient."
"The most valuable features of Darktrace are its full capabilities. You have visibility of everything."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"I like the dashboards, which are cool. They are more user-friendly, in my experience. Its learning capabilities are really good."
"The models, triggers, and alerts are customizable."
"We allow customers to access our Wi-Fi as guests, and some of them were going to restricted sites. Darktrace showed us what they were doing so we could block them."
"It's a very stable product."
"A simple, powerful AI solution that just does all the work for you when you turn it on."
"The most valuable feature is the alerts. The alerts are meaningful. The event rolls up into meaningful and actionable alerts rather than just being noise."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"You can use the product to create special accounts."
"It offers great security against malware and other threats."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It's all running in the backend, so it doesn't affect the app functionality."
"The initial setup is just a standard process."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The phishing and spam filters could use some improvement."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Several simulation options are available within 365, and the phishing simulation could be better."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The interface and dashboards could be improved for ease-of-use."
"I believe their network monitoring device licensing module could use some improvement."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"It would be useful if there was a way to check to see if there are certain devices that are not in sync with the solution. I'm not sure if this is an option or not."
"The level of tracking within the network from the transmission level up to the machine level can use improvement."
"This is quite an expensive product so the pricing is something that can be improved."
"I would like to see some additional enhancements."
"The initial setup is more complex and time-consuming than some solutions."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"Some features, like encryption, are not available."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The tool's classification for bulk email is cumbersome."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
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Darktrace is ranked 13th in Email Security with 65 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. Darktrace is rated 8.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Darktrace vs. Microsoft Exchange Online Protection (EOP) report.
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