Darktrace vs OpenText EnCase eDiscovery comparison

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12,858 views|10,247 comparisons
97% willing to recommend
Darktrace Logo
423 views|346 comparisons
93% willing to recommend
OpenText Logo
549 views|431 comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Darktrace and OpenText EnCase eDiscovery based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over.""Microsoft Defender for Office 365's most valuable feature is its performance.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple.""Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe.""Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications.""I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface.""Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."

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"The main valuable feature is that we don't need a lot of analysts. With few analysts, we have all the network monitored, 24/7.""The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network.""It is a very simple product to use.""The active threat dashboard is the most valuable feature of this solution.""One member of staff is enough for deployment and maintenance because Darkforce is AI-driven. It does a lot of things by itself.""The solution can scale.""I am impressed with the product's ability to give insights into network traffic.""I like the dashboards, which are cool. They are more user-friendly, in my experience. Its learning capabilities are really good."

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"The solution is very stable.""I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc.""The technical support is excellent.""It speeds up the process, so I can meet my deadlines.""It indexes much faster, and is more reflexive because of the Enscripts.""The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use.""Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."

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Cons
"We need a separate license and we don't know how to get the license that is required.""This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products.""Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once.""Configuration requires going to a lot of places rather than just accessing one tab.""There is room for improvement with the UI.""I'd like some additional features any product can give me to protect our environment in a better way.""Microsoft Defender for Office 365 should be more proactive.""There is room for improvement in terms of reporting."

More Microsoft Defender for Office 365 Cons →

"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions.""I would like for the product to work on the endpoints as well. I would like to see enhanced visibility into the endpoints and network but this solution only sits on the network itself.""It could build in integrations for some complementary products, but it has an assistant plugin so this is not really a big deal.""Darktrace could improve its features, such as monitoring and detecting ransomware.""Upper management wasn't sold on the value proposition.""The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved.""A reporting portal could be a great addition to help customize reports.""It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."

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"The reporting is a bit unreliable. It needs to be better.""Ease of use and learning curve need improvement.""​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​""We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email.""I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function.""In the past, incident response time for tech support was slow.""There were minor UI bugs."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "It is inexpensive considering what it can do and the competition."
  • "The pricing is a little high compared to the competition."
  • "Our customers feel that the price of Darktrace is quite high compared to other solutions."
  • "The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
  • "When it comes to large installations, it can be expensive, but for small accounts it's fine."
  • "It is a very expensive product."
  • "It is expensive. I don't have the price for other competitors."
  • "This solution is expensive."
  • More Darktrace Pricing and Cost Advice →

  • "​The product is affordable and user-friendly.​"
  • "EnCase is an affordable solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • More OpenText EnCase eDiscovery Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:Both of these products perform similarly and have many outstanding attributes CrowdStrike Falcon offers an amazing… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet… more »
    Top Answer:I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
    Top Answer:We have experience in engineering and capital projects. It is an add-on to extend project and asset management… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    EnCase eDiscovery
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Darktrace is a leading cybersecurity solution that leverages artificial intelligence and machine learning to provide advanced threat detection, response, and risk management capabilities. Many reviewers find Darktrace's AI and machine-learning capabilities to be valuable. They appreciate its ability to detect anomalies and threats that might go unnoticed by traditional security tools. Overall, the general sentiment towards Darktrace from reviewers is positive. Users seem to appreciate its scalability, stability, AI capabilities, visibility, and ease of use.

    Darktrace offers a proactive and intelligent approach to cybersecurity. It utilizes AI algorithms to learn and understand the 'pattern of life' for every user and device within a network. This understanding enables it to detect anomalies that could signify a cyber threat, from subtle insider threats to more obvious ransomware attacks.

    Its adaptability, autonomous response features, and comprehensive network visibility make it a top-tier solution for different sizes of organizations and across many industries. It was named one of TIME magazine’s ‘Most Influential Companies’ in 2021 and protects over 8,800 organizations globally from advanced cyber threats.

    Darktrace Cyber AI Loop

    The Darktrace Cyber AI Loop introduces an advanced artificial intelligence-based system for cybersecurity, designed to build a self-improving defense mechanism. This system functions like a closed loop, where each stage feeds information and insights into the next, amplifying the overall effectiveness of the platform.

    The key components of the loop are:

    • DETECT - An AI engine that monitors your network and endpoints for anomalous activity, constantly learning the normal behavior of your users and devices. It identifies suspicious patterns and potential threats in real-time, even from never-before-seen attacks.
    • PREVENT - This proactive arm analyzes vulnerabilities and identifies weaknesses in your IT infrastructure. It prioritizes patching and configuration changes to harden defenses before attackers can exploit those vulnerabilities.
    • RESPOND - When DETECT identifies a threat, RESPOND takes immediate action to contain and neutralize it. This can involve isolating compromised devices, disrupting attacker activity, and automatically escalating critical incidents to human analysts.
    • HEAL - This newest addition to the loop focuses on post-incident recovery. It automatically restores compromised systems, cleans infected files, and helps to prevent the attack from spreading further.

    Darktrace's AI algorithms can identify threats that traditional security tools might miss. It continuously learns and updates its understanding of what is normal for each environment, ensuring that it can quickly detect and respond to unusual activities that could indicate a breach. Darktrace's Antigena module can autonomously respond to threats in real time. This is particularly crucial in containing fast-moving threats like ransomware, where every second counts. 

      Darktrace's solution provides unparalleled visibility into all parts of the network, including cloud services, IoT devices, and industrial control systems. This comprehensive coverage ensures that no part of the network is left unprotected. However, while the Darktrace Cyber AI Loop offers a robust solution, it is not a complete cure-all and requires careful implementation and integration with existing security frameworks.Darktrace offers a comprehensive and unified approach to cybersecurity. It provides continuous protection against known and unknown threats, regardless of where they emerge. Darktrace's solutions provide visibility into your cloud infrastructure, continuous monitoring of application usage and communication patterns (e.g., identification of suspicious actions like unauthorized data access), comprehensive email security that goes beyond traditional spam and phishing filters, real-time protection for endpoints, and continuous monitoring of network traffic and device activity.

      Darktrace also provides specialized coverage to secure your zero-trust architecture. Identifies compromised identities, unauthorized access attempts, and risky data exfiltration within a least-privilege environment. Finally, it has a dedicated solution for safeguarding industrial control systems and critical infrastructure. Monitors communication patterns, device behavior, and physical access within OT environments, protecting against operational disruptions and cyberattacks.

      eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

      With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

      Sample Customers
      Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
      Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
      Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
      Top Industries
      REVIEWERS
      Manufacturing Company16%
      Computer Software Company16%
      Comms Service Provider13%
      Government6%
      VISITORS READING REVIEWS
      Computer Software Company17%
      Financial Services Firm9%
      Manufacturing Company7%
      Government7%
      REVIEWERS
      Financial Services Firm19%
      Computer Software Company13%
      Healthcare Company6%
      Manufacturing Company6%
      VISITORS READING REVIEWS
      Computer Software Company16%
      Financial Services Firm8%
      Government7%
      Comms Service Provider7%
      VISITORS READING REVIEWS
      Financial Services Firm20%
      Computer Software Company15%
      Energy/Utilities Company7%
      Legal Firm7%
      Company Size
      REVIEWERS
      Small Business42%
      Midsize Enterprise16%
      Large Enterprise42%
      VISITORS READING REVIEWS
      Small Business30%
      Midsize Enterprise19%
      Large Enterprise51%
      REVIEWERS
      Small Business51%
      Midsize Enterprise20%
      Large Enterprise29%
      VISITORS READING REVIEWS
      Small Business29%
      Midsize Enterprise19%
      Large Enterprise52%
      REVIEWERS
      Small Business29%
      Midsize Enterprise29%
      Large Enterprise43%
      VISITORS READING REVIEWS
      Small Business16%
      Midsize Enterprise10%
      Large Enterprise75%
      Buyer's Guide
      Email Security
      March 2024
      Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
      768,857 professionals have used our research since 2012.

      Darktrace is ranked 13th in Email Security with 65 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Darktrace is rated 8.2, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery.

      We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.