We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"The observability pipelines are the most valuable aspect of the solution."
"The ease of correcting these dashboards and widgets when needed is amazing."
"Datadog has given us near-live visibility across our entire cloud platform."
"The most valuable feature I have found is the elastic container service."
"The monitoring functionality, in general, and tagging infrastructure are great."
"It helps us better manage our logs."
"Datadog agents act as an integration to different services, providing easy access and management."
"The observability on offer is the most useful aspect of the product."
"We have the most data visibility."
"It is easy to integrate Fortinet FortiAnalyzer with other products. You have a better overview of what's going on."
"Its robust security and performance are the two main features. We also use the log reporting feature."
"Special notifications about compromised phones are valuable because we have some guest networks, and sometimes, people are connecting phones that are connected to compromised websites. We want to be informed about it. We sometimes have some cases where we want to analyze the connection from inside to outside ports. So, it helps with a lot of things. It depends on our needs."
"Separating sections or conditions on Fortinet FortiAnalyzer is quite clear."
"The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects."
"The most valuable feature is the capability to create a customized dashboard."
"The log events are quite useful for us."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments."
"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."
"We need more integration with security tools like Drata."
"The Log Explorer could be better. I don't think it has log manipulation as Splunk does."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"The traffic monitoring could be better, and stability could be improved."
"In terms of what could be improved, sometimes it's lagging and it also has some graphical issues with the GUI."
"Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions."
"The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation."
"One of the main disadvantages is not having a direct link to the security policy when you see something in the log."
"The solution should be more price competitive."
"It doesn't easily integrate with other solutions."
"They need to make the monitor better."
Datadog is ranked 2nd in Log Management with 137 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 81 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog, Grafana Loki and IBM Security QRadar. See our Datadog vs. Fortinet FortiAnalyzer report.
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