M UIT manager at a tech services company
BrianHeislerPrincipal Enterprise Systems Engineer at a healthcare company
Imad AwwadIT Director at a manufacturing company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"Straightforward to integrate and automate."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"The log analysis and reporting are both quite good."
"The interface is simple and easy to navigate."
"The feature that I have found the most valuable is to be able to see everything in our network in a single task. A single menu and the graphical bar charts that it provides to give insights are very useful. It also gives very good metrics on bandwidth utilization, CPU, and device performance. It is very simple and easy to use as well."
"The most important feature is to be able to get reports or information about the state of all firewalls."
"The solution allows for a lot of customization."
"The anti-virus protection it offers our clients is solid."
"There are customizable workflows that you can work with. You can automate certain tasks in FortiAnaylzer in the incidents and events sections."
"Its robust security and performance are the two main features. We also use the log reporting feature."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"Technical support could be better."
"Additional metrics should be included."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"Could be a little more user friendly."
"The error traceability is an area that can be improved."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."
"In the past two years, there have been a couple of outages."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"The solution lacks business intelligence features. It's much too basic."
"One of the main disadvantages is not having a direct link to the security policy when you see something in the log."
"They can include integration with devices, such as firewalls, endpoints, from other vendors. They can include graphic monitoring of everything in the network, not just Fortinet products. It would also be good to include customizable reports and customizable views of the reports."
"Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment. If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality."
"Their in-house technical support is extremely slow to respond. We have our own in-house team to manage issues so clients don't have to wait over two weeks for a response to issues."
"The technical support is not very reliable."
"It's possible that they could add some advanced analytics and some proactive controls for logging analytics. That will help a lot."
"We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet. Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"It didn't scale well from the cost perspective. We had a custom package deal."
"The price is better than some competing products."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"The cost is high and this can be justified if the scale of the environment is big."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"When comparing with other solutions such as Checkpoint and Cisco, Fortinet is priced well."
"It is not very expensive when customers understand the value of this product and the importance of the information that it provides for security."
"Its price is okay for us. Fortinet products are cheaper than other solutions."
"When you compare with other firewall vendors, FortiAnalyzer is quite competitive in pricing."
"In the local market sometimes people are being charged more than other solutions. Although the market is competitive, legitimate suppliers do not receive a large enough discount to pass onto the customers."
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
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Datadog is ranked 3rd in Log Management with 22 reviews while Fortinet FortiAnalyzer is ranked 7th in Log Management with 15 reviews. Datadog is rated 8.4, while Fortinet FortiAnalyzer is rated 7.8. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "Great dashboard with customizable reporting and excellent logs". Datadog is most compared with Dynatrace, Splunk, New Relic APM, ELK Logstash and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Splunk, ELK Logstash, Graylog, LogRhythm NextGen SIEM and Splunk Cloud. See our Datadog vs. Fortinet FortiAnalyzer report.
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