We performed a comparison between Datadog and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"The most useful feature is the APM."
"It has a high-level insight into the infrastructure model of the application and provides important detailed data on the host and metrics, which is the main concern of our customers."
"With Datadog I can look at the health of the technology stack and services."
"We rely heavily on the API crawlers that Datadog uses for cloud integrations. These allow us to pick up and leverage the tags teams have already deployed without having also to make them add them at the agent level."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"The solution has offered increased visibility via logging APM, metrics, RUM, etc."
"It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The URL monitoring is excellent."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"It can monitor over a 100 technologies with built-in solution templates."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"It would be ideal if the product offered a bit more monitoring from our dashboard."
"We would like to see smaller or shorter tutorials and video sessions."
"We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"The documentation leaves a lot to be desired for new users."
"We need to learn more about the session reply feature inside of DD."
"Some of the interface is still confusing to use."
"To be very fair, I haven't had enough experience with Datadog to pick out improvements."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"It should improve its integrations with various tools, especially service management tools."
"The graphs and dashboard in the solution are areas that need improvement."
"It may lack some features other products in the category have like more detailed transaction tracking."
"More out of the box Cloud integration and capabilities."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Datadog is rated 8.6, while OpenText SiteScope is rated 7.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management. See our Datadog vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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