We performed a comparison between Datto Cloud Continuity and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is easy."
"The solution has the capability to scale well."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The platform provides a faster backup process."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The most valuable feature of Zerto for us is its DR capability."
"The near-synchronous replication is key. That has allowed us to provide the low RPOs that we promise. For key systems, that has been the deciding factor."
"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."
"I really like how you can test the failover as often as you need."
"We've seen a massive benefit from using Zerto in terms of time savings and consistency. You see a consistent outcome every time you do the conversions. We're moving from one platform to another, but the payloads in what we're moving are different. We see consistent delivery."
"With Zerto, we were able to replicate our virtual servers to a remote DR site across a WAN connection."
"Some of the most valuable features are the synchronous replication and migration with RDMs. I really like the conversion of RDM VMs for migration."
"We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"I don't have any feedback to provide in terms of features that may be lacking."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The product's scalability features could be even better."
"It needs more documentation and automation features. I would like more documentation on designing an environment and network operations. On the automation side, I would like automation to clean up the environment in cases of a failed DR effort. An API interface to perform the DR exercise would also be nice."
"It is crucial for Zerto to collaborate closely with VMware in order to promptly test updates."
"The licensing is confusing and complicated."
"They could iron out the licensing aspect of it, so we might be a bit quicker when implementing and starting to use it."
"We do have some sites that are very low-bandwidth sites. Zerto is able to set throttling in the solution, but the throttling is set at a site-wide level. In those instances that have very low bandwidth, I can't reduce the throttling on that site. It would be nice if there were a way to control the throttling by the protection group for a specific workload."
"I haven't been a super big fan of the support area. The support could really be better in terms of responsiveness. I've had some issues that took two or three days to get resolved. Once I got to the right person, they were resolved quickly, but it took a while to get to that person."
"The GUI could be streamlined a bit more to enhance the administrative tasks."
"When we do failover and failback, it doesn't maintain some of the settings that it should and I don't really understand why that happens."
Datto Cloud Continuity is ranked 17th in Cloud Backup with 9 reviews while Zerto is ranked 3rd in Cloud Backup with 235 reviews. Datto Cloud Continuity is rated 8.0, while Zerto is rated 9.0. The top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and Arcserve UDP, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud. See our Datto Cloud Continuity vs. Zerto report.
See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.
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