We compared Zerto and Veeam Backup & Replication based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Veeam is commended for its dependability, flexibility, and user-friendly interface. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication. Veeam Backup & Replication would benefit from improved integration with different technologies as well as simplified implementation and troubleshooting processes.
Service and Support: Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved. Veeam's support is generally viewed as helpful, responsive, and knowledgeable, but a few customers have reported slow response times and a lack of expertise in certain areas.
Ease of Deployment: The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions. Veeam’s setup is commonly seen as uncomplicated, but there may be a slight learning curve.
Pricing: Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost. Some users find Veeam Backup & Replication to be affordable, while others deem it expensive.
ROI: Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow. Veeam offers a budget-friendly solution, quick implementation, and strong protection for client data centers.
Comparison Results: Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better. Veeam Backup & Replication is considered a dependable, flexible solution. However, some users had issues with implementation and integration.
"We have evaluated other solutions but Veeam is the best for virtualization."
"One of the most valuable features of Veeam is that the restoration is easy and reliable."
"We get a lot of features with Veeam and we are happy to use this solution. After shutdown, the servers here automatically turn off and Veeam is keeping up all this. It's tension free work."
"Sandbox feature is like a power tool for troubleshooting."
"Very reliable and easy to use."
"The initial setup is very easy."
"The backup and replication features of this solution are most valuable."
"The ntegration of physical agents with our cloud connect service is positive."
"The ease of use and simplicity in moving things without having to do a cross-v set of V-motions has been most valuable. It saves time and effort and it eliminates mistakes."
"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."
"There are a lot of valuable features. The basics of what it does to replicate and recover things within minutes is awesome. It's far above anything that any of the competition has. We offer other disaster recovery software but primarily use Zerto for recovery times and the number of recovery points because of how fast and easy it is. It's so much better."
"It reduced the time for DR tests from the infrastructure side. Being able to get our work done in a matter of a couple of minutes so the app teams can get to work and can do their testing has been significant."
"It does what it's purported to do, which is to provide continuous data protection. We have a five-second RPO. It's definitely doing its job."
"The ease of failover and test environments has proven invaluable."
"We can use Zerto to help protect our VMs."
"The low RPO times of about four to eight seconds are very nice and very valuable to us."
"One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance."
"Could be improved with hybrid cloud integration backup."
"The replication process is very slow. It takes too long to replicate a virtual machine."
"The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved."
"Integration with other equipment could be improved."
"I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."
"When you have some small issues, you should be able to go through it by yourself and solve the issue instead of opening the ticket and waiting for the engineers to troubleshoot."
"The integration with other solutions should be improved."
"There are a lot of features that it has that we don't use since we are on prem."
"Overall, Zerto is doing a very good job. We have experienced a few downtimes on networking. Most of the time, they come up with a solution immediately to sort out any challenge that may affect data flow or data migration. It does not happen frequently. We might experience it once in two months, but when we face any downtime, it does not impact the data."
"With secure boot enabled, which is the case for newer systems, it is not easy to rotate passwords and we would have to reinstall the DRAs."
"Zerto could be considered as a backup product but this is not true. So if we could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where we need to recover something, that would be helpful. Anyway, we think that Zerto will win with no competition in the Disaster Recovery process, so we stay focused on this. Now we are testing version 10 which include real-time ransomware detection, a new Cyber Resilience Vault and enhanced cloud capabilities and security: we expect more from these features for superior hybrid cloud security."
"When it comes to a solution, one of the things the management wants is to standardize platforms. That's why when Rubrik came out with their solution, they wanted to look at it. For instance, if you have multiple technologies, you're going to need admins to manage all those different ones. I would like Zerto to be something that fits all our needs, including the backup that Rubrik provides, but I understand that not all solutions can be that way."
"The syncing of the replication needs improvement. My experience has been that, every once in a while, when you go to do a failover, it tells you it's not syncing. Then you have to troubleshoot and figure out why it's not fully synced up."
"The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced."
"They could iron out the licensing aspect of it, so we might be a bit quicker when implementing and starting to use it."
Veeam Backup & Replication is ranked 1st in Backup and Recovery with 328 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Veeam Backup & Replication is rated 8.6, while Zerto is rated 9.0. The top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Veritas NetBackup and NAKIVO Backup & Replication, whereas Zerto is most compared with VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines, Commvault Cloud and VMware Cloud Disaster Recovery. See our Veeam Backup & Replication vs. Zerto report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
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