We compared Dell Avamar and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"Client deduplication."
"The initial setup is easy."
"The product has a proven track record of good backups without much of a failure ratio. It also has a good backup in terms of the compression ratio."
"The solution is easy to use and has high performance."
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"The most valuable feature is the integration with Data Domain and your VM stacks."
"The setup is very easy."
"The backup is the solution's most valuable feature. It's very reliable."
"The ease of use and simplicity in moving things without having to do a cross-v set of V-motions has been most valuable. It saves time and effort and it eliminates mistakes."
"It is cost-effective and stable. It protects virtual machines, and there is a fast recovery time."
"We can spin up our environment in DR without affecting production, which is probably the biggest feature for us. We have the ability to do passive testing. We can even test scenarios, such as installing software or changing software. We can make modifications without affecting our production environment. So, the test functionality of being able to test the failover solution and being able to bring up our virtual machines in a test mode is the biggest benefit."
"Zerto is very good at providing continuous data protection. For replication purposes, it's definitely better than Veeam. Veeam doesn't do as good a job as Zerto does when it comes to replication. The other alternative would be to just have backups somewhere. But even with backups, you lose a lot of time because you have to set it all up. With Zerto, you failover, you just click a couple of buttons and you run from the other location."
"Most of the time, this is at least a two person job. We used to have three people doing it. Previously, when we had a disaster recovery drill, the way it worked was 12 of us would show up in the office on a Friday night and work overnight from 12:00 AM on Friday night to 8:00 AM in the morning on Saturday. Then, three of us would be working for four hours out of those eight or nine hours just getting applications up and running in Arizona. Now, for the disaster recovery drill, I just stay onsite to help and assist anybody else as they need during that time frame and my work is done in about a 30-minute time frame. This is compared to the four or five hours it used to take for the three of us to do it."
"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"Four years ago when we did a PoC between two other vendors and Zerto, there were two features of Zerto that sold it, hands-down. One was the ease of creating protection groups, the ease with which our engineers could create protection, add virtual machines into the Zerto product, and get them under DR protection."
"Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area."
"Technical support should be more knowledgeable."
"A benefit would be support for either Azure Cool Storage or AWS Glacier."
"The solution could improve by having better integration and more flexibility."
"Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."
"If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."
"The solution used to freeze sometimes while taking a snapshot backup."
"The interface could be more helpful for people."
"We would like more mobile options. If we are at a restaurant or out and about in our normal daily lives, we would like to be able to interface via our mobiles."
"There's a mandatory VMware version, so we need to update our VMs in order to access our data. Zerto should work with all VMware versions."
"We would love to have a native management pack for vROps and to be able to view a dashboard and metrics for BPGs within vROps. We would like to have a single view for monitoring and provide customers with dashboards so they can see their own BPGs."
"We wanted to shut down the dev environment to focus on the prod environment. We couldn't find any option in Zerto to do that."
"Zerto should add the capability to replicate the same VM to multiple sites."
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
"There should be more comprehensive cyber recovery capabilities."
"I don't have any input for improvement or a critical feature request at this moment. If anything, a lower price is always better."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Dell Avamar is rated 7.6, while Zerto is rated 9.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Nutanix Mine Integrated Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Dell Avamar vs. Zerto report.
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