We performed a comparison between Cisco Duo and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"It's easy to use for the security part, and it helps to improve our security posture."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."
"Certain customers can not use this product because it is cloud-based."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while UserLock is ranked 11th in Authentication Systems. Cisco Duo is rated 8.8, while UserLock is rated 10.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Zscaler Zero Trust Exchange, whereas UserLock is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort, Aruba ClearPass and OpenIAM Identity Governance. See our Cisco Duo vs. UserLock report.
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