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Compare Fortinet FortiAuthenticator vs. UserLock

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Top Review
Find out what your peers are saying about Fortinet, Cisco, Frontegg and others in Authentication Systems. Updated: October 2021.
542,608 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable aspect is the authentication and the SSO.""It is a good solution for hybrid environments and VPN.""The two-factor login is great. I receive a message and just have to press okay.""It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution.""The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use.""The multi-factor authentication process and the geo-locking features are great."

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"For someone concerned with multifactor authentication, I'm satisfied with the product.""We use this product for SSL two-factor authentication and FortiToken management.""The logs have great detail that make it easier to evaluate and control the security environment.""The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area.""FortiAuthenticator is really good software that integrates very well with Fortinet products.""Intuitive interface and easy to deploy.""The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple.""It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."

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"The most valuable features are two-factor authentication and real-time logon monitoring."

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Cons
"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything.""The dashboard needs to be improved.""Certain customers can not use this product because it is cloud-based.""Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates.""The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system.""We had some trouble with the password reset function."

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"No SMS gateway from the ISP""It does the job I paid for, but the graphical interface could be improved.""It can not use SQL to query FortiAnalyzer directly.""The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation.""I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device.""Integration with some other enterprise applications could be improved.""We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already.""I would like to see integration and customization capabilities with the end-user portal to solve authentication issues with diverse implementation scenarios."

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"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

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Pricing and Cost Advice
"During testing we are allowed a certain number of licenses for free.""Its price is reasonable. It is not highly expensive.""Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs.""Our licensing fee is currently on an annual basis."

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"You can pay as you go with them. You purchase a base license and add to it as needed.""The product could be more competitively priced.""It costs more to license the high-availability option.""The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs.""FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."

More Fortinet FortiAuthenticator Pricing and Cost Advice »

"You will be hard-pressed to find better pricing."

More UserLock Pricing and Cost Advice »

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Questions from the Community
Top Answer: The multi-factor authentication process and the geo-locking features are great.
Top Answer: Our licensing fee is currently on an annual basis. There are two levels of support with Duo that we were considering… more »
Top Answer: We had some trouble with the password reset function. When a user's password is expired, you can prompt them using Cisco… more »
Top Answer: It reduces the need for network administrator intervention by allowing the user to perform their own registration and… more »
Top Answer: FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000)… more »
Top Answer: I would like to see integration and customization capabilities with the end-user portal to solve authentication issues… more »
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Comparisons
Also Known As
FortiAuthenticator
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Overview
Cloud-based user authentication vendor: authenticate with your phone, Duo mobile app, landline, or tokens with or without an internet connection

FortiAuthenticator user identity management appliances strengthen enterprise security by simplifying and centralizing the management and storage of user identity information.

Two Factor Authentication & Access Management for Windows Active Directory.

UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior. 

Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

Offer
Learn more about Duo Security
Learn more about Fortinet FortiAuthenticator
Learn more about UserLock
Sample Customers
Threadless, Yelp, Etsy, Eventbrite
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Top Industries
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company20%
Government7%
Manufacturing Company5%
REVIEWERS
Comms Service Provider29%
Marketing Services Firm14%
Healthcare Company14%
Transportation Company14%
VISITORS READING REVIEWS
Comms Service Provider32%
Computer Software Company23%
Government6%
Manufacturing Company4%
VISITORS READING REVIEWS
Computer Software Company25%
Government15%
Comms Service Provider15%
Healthcare Company7%
Company Size
REVIEWERS
Small Business57%
Midsize Enterprise29%
Large Enterprise14%
REVIEWERS
Small Business52%
Midsize Enterprise38%
Large Enterprise10%
No Data Available
Find out what your peers are saying about Fortinet, Cisco, Frontegg and others in Authentication Systems. Updated: October 2021.
542,608 professionals have used our research since 2012.

Fortinet FortiAuthenticator is ranked 1st in Authentication Systems with 8 reviews while UserLock is ranked 8th in Authentication Systems with 1 review. Fortinet FortiAuthenticator is rated 7.8, while UserLock is rated 10.0. The top reviewer of Fortinet FortiAuthenticator writes "Easy to deploy with intuitive interface; integration with certain enterprise applications lacking". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Azure Active Directory, Okta Workforce Identity and Yubico YubiKey, whereas UserLock is most compared with NEVIS nevisAuth, Azure Active Directory, Aruba ClearPass and Gluu.

See our list of best Authentication Systems vendors.

We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.