Anonymous UserTechincal Support at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I have found the cross analysis feature to be the most valuable."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"This product provides good visibility into applications at the backend."
"What I like best is the configuration management functionality."
"The most valuable feature is automatic discovery."
"The fault management is perfect."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"The best thing about the solution is that it is all managed from just a single application window. We call this feature a single pane of glass due to the fact that almost all the features are all managed within a single application, or a browser, to be more specific."
"I need fewer people to do implementation and support, and I don't have to go on-site to change the configuration or otherwise support the switch."
"The report model is one of the valuable models. We are able to see all the information concentrated in reports, which is very useful. We are able to get the information about the performance of the equipment and check that everything is okay. You can get very useful information across applications, so we have very good experience with their management solutions. It has many functionalities to simplify the administration and monitor the development of the switches or AP. It is easy to deploy, easy to configure. and easy to develop. Its price is also good."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"The interface is not nice and needs to be improved."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"I think the management or configuration of devices needs some improvement."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"Some features are quite difficult to configure and they are very complicated to figure out. Maybe the vendors should introduce a more driven configuration that can clarify the processes a bit more to make the processes more clearly defined."
"It would be helpful if this solution had support for configuring and managing third-party hardware devices."
"They can improve the information period. Currently, we are able to have information for only 14 or 15 days, but we would like to have information for an extended period of maybe 30 days. Their technical support can also be improved in terms of the response time to the tickets."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"The price is very high."
"The support is billed on a yearly basis, and there are no additional costs."
"It has a good price. There is a good relationship between the cost and the performance."
Extreme Management Center (formerly NetSight) provides access to web-based reporting, network analysis, troubleshooting, and helpdesk tools. Management Center includes wired/wireless dashboards, reports, end-system information and policy, interactive topology maps, application identification, web-based FlexViews, device views, and event logs. NetFlow diagnostics enable assessment of network issues and performance. Search functionality enables you to search for end-systems by MAC address, IP address, end-system name, or user name.
DX Spectrum is ranked 1st in Network Management Applications with 9 reviews while ExtremeManagement is ranked 9th in Network Management Applications with 3 reviews. DX Spectrum is rated 7.8, while ExtremeManagement is rated 9.0. The top reviewer of DX Spectrum writes "Good monitoring, alerting capabilities, and improved visibility, but AIOps is restricted to Broadcom". On the other hand, the top reviewer of ExtremeManagement writes "Very easy management with good stability and very responsive technical support". DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Splunk and DX Performance Management, whereas ExtremeManagement is most compared with SolarWinds Network Configuration Manager, Junos Space Network Director and HPE Intelligent Management Center. See our DX Spectrum vs. ExtremeManagement report.
See our list of best Network Management Applications vendors.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.