We performed a comparison between Dynatrace and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features for me are the dashboard panels because they enable you to monitor multiple applications in one single site."
"Helps us in understanding what elements on the page contribute to load time and the primary areas to focus on for improvement."
"Dynatrace has designed its agents to capture limited stack traces for each transaction executed."
"With PurePath, I am able to find the root cause of the error or bug existing in our system."
"The stability is rock solid. We put a lot of stress on it."
"We use Dynatrace for performance testing. We use it to dig down for application layer or slowness issues, getting a clear idea of what is causing the issues, then reporting back to the engineering team."
"The initial setup was straightforward. The documentation and the university helped on Dynatrace."
"Capability to focus on root cause problems."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The UX/UI needs improvement. It is not easy to learn."
"The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially."
"Scalability-wise, on the data side, I'm really worried because they are giving only seven days data retention. They should plan something on that, to increase the data."
"More integrations could prove very beneficial to us."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"For AppMon, there is always room for improvement: charting, dashboarding, and user management."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"The tool needs improvement in non-Cisco SD-WAN."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"Would benefit with the addition of AI modules for proactive data insights."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →
Dynatrace is ranked 4th in Log Management with 340 reviews while IBM SevOne Network Performance Management (NPM) is ranked 32nd in Log Management with 52 reviews. Dynatrace is rated 8.8, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds NPM, Splunk Enterprise Security and Zabbix. See our Dynatrace vs. IBM SevOne Network Performance Management (NPM) report.
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