Turbo360 (Formerly Serverless360) vs eG Enterprise comparison

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Executive Summary

We performed a comparison between eG Enterprise and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Turbo360 (Formerly Serverless360) vs. eG Enterprise Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.""The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers.""Enormous capability to monitor Citrix environments.""The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations.""The GUI is nicer than all the other graphical interfaces out there.""Its ability to monitor failures and to restart a Windows service when it fails.""User session details""Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

More eG Enterprise Pros →

"It offers all the core capabilities we need to manage and monitor our Azure services.""Service Bus topic subscription monitoring turned out to be the most useful for us."

More Turbo360 (Formerly Serverless360) Pros →

Cons
"Needs to improve the networking monitor capabilities.""Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap.""I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky.""The interface could be improved as it is not real intuitive. It is not user-friendly.""In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us.""eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.""Their dashboards could use some improvement. The ability to customize them a bit more.""The solution needs to enhance the management dashboards."

More eG Enterprise Cons →

"The user interface of Serveress360 could be improved a bit to make the platform even easier to use.""Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."

More Turbo360 (Formerly Serverless360) Cons →

Pricing and Cost Advice
  • "You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
  • "If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
  • "It'd be nice if the price was lower. That would be an improvement."
  • "They are aligned with other enterprise solutions."
  • "It is not expensive."
  • "They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
  • "We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
  • "There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
  • More eG Enterprise Pricing and Cost Advice →

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    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    768,740 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
    Top Answer:I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT services… more »
    Top Answer:eG Enterprise has a single pane of glass for observability and monitoring.
    Top Answer:It offers all the core capabilities we need to manage and monitor our Azure services.
    Top Answer:1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and… more »
    Top Answer:We used the product mainly to manage our more than five different Azure services that were in our production environment. Serverless360 also stands out with its ability to track the flow of messages… more »
    Ranking
    Views
    999
    Comparisons
    612
    Reviews
    4
    Average Words per Review
    489
    Rating
    8.3
    Views
    246
    Comparisons
    95
    Reviews
    2
    Average Words per Review
    390
    Rating
    9.0
    Comparisons
    Also Known As
    Serverless360
    Learn More
    Kovai.co
    Video Not Available
    Overview

    eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

    eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

    eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

    eG Enterprise Features

    • Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.

    • Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.

    • Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.

    • Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.

    • Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

    Reviews from Real Users

    “The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

    “Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

    Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.

    Our Core features:

    1. Get clarity on your investments: Get unparalleled visibility of your spending with advanced Azure cost analysis across Azure tenants, teams and any business units.
    2. Eliminate wasteful spending: Ensure cost reductions through strategic recommendations for rightsizing resources/purchasing reserved instances and setting up auto-pausing of resources outside business hours.
    3. Accelerate incident resolution: Tie monitoring alerts to business units and remediate faster with a single report spotlighting critical issues across Azure services, streamlining your focus on troubleshooting.
    4. End-to-end business tracking: Bring business context over the messages flowing through intricate Azure/hybrid integration for effectively tracking and troubleshooting critical issues.
    5. Technical Azure Documentation: Auto-generate documentations on resource usage, cost/security and generate editable diagrams for seamlessly sharing them with relevant stakeholders.
      Sample Customers
      20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
      MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
      Top Industries
      REVIEWERS
      Computer Software Company40%
      Energy/Utilities Company20%
      Financial Services Firm10%
      Legal Firm10%
      VISITORS READING REVIEWS
      Computer Software Company18%
      Financial Services Firm11%
      Manufacturing Company10%
      Government9%
      VISITORS READING REVIEWS
      Computer Software Company39%
      Manufacturing Company16%
      Financial Services Firm11%
      Performing Arts4%
      Company Size
      REVIEWERS
      Small Business45%
      Midsize Enterprise5%
      Large Enterprise50%
      VISITORS READING REVIEWS
      Small Business20%
      Midsize Enterprise18%
      Large Enterprise63%
      VISITORS READING REVIEWS
      Small Business36%
      Midsize Enterprise9%
      Large Enterprise56%
      Buyer's Guide
      Turbo360 (Formerly Serverless360) vs. eG Enterprise
      March 2024
      Find out what your peers are saying about Turbo360 (Formerly Serverless360) vs. eG Enterprise and other solutions. Updated: March 2024.
      768,740 professionals have used our research since 2012.

      eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews while Turbo360 (Formerly Serverless360) is ranked 39th in Application Performance Monitoring (APM) and Observability with 2 reviews. eG Enterprise is rated 8.2, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor. See our Turbo360 (Formerly Serverless360) vs. eG Enterprise report.

      See our list of best Application Performance Monitoring (APM) and Observability vendors.

      We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.