We performed a comparison between Eggplant Test and SysTrack based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Good text reading ability."
"The solution is a stable one."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"It is easy to set up."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"It provides very strong cross-platform support."
"SysTrack monitors user experience and represents it in the form of a composite score. The scores are placed on a timeline, so you can see how it has gotten better or worse compared to two weeks ago. It gives you a score at the personal, unit, and organizational levels. For example, the score for my entire organization in SysTrack is 77. It's also effective for monitoring user experience and resources in a VDI environment."
"The visualizer feature provides end-to-end analysis on all the machines."
"SysTrack provides unique, real-time data."
"I am impressed with the huge amount of information that you can get from the infrastructure."
"The Resolve part is valuable. It allows the service desk team to perform a couple of fixes or things to mitigate an incident before it's escalated to L2 or L3. It's a cool feature. If you have the sensor activity for Outlook and something has gone wrong, even the service desk can take those steps."
"When a user calls in and says that they are having slowness issues, this tool has the capability to show exactly where the performance issue is. The Resolve feature that they have is very good. It is one of the main features. They are doing a pretty good job with the Resolve feature in terms of showing endpoint performance on various factors."
"SysTrack gathers a lot of different metrics on every single device including performance metrics and application-related metrics such as application usage and resource utilization by applications. It collects a wide range of different metrics, and from that perspective, it's a really good tool."
"When you search for a machine or a user, the way we get the information is very helpful. The GUI provides us with all the information about that machine that a user is accessing. It tells us about the CPU, memory, etc. The GUI and the details provided are very helpful."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"It has low productivity."
"Its performance and stability could be better."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"The tool needs to improve the integration with third-party providers like Cisco products."
"Lacks flexibility with regard to licensing."
"The solution lacks AI in its analysis module."
"If they can integrate some kind of remote administration tool, like the LogMeIn tool, it would be helpful for the DDS team members, as well as for the global team members. We need not search for an additional tool for troubleshooting purposes. Currently, we are using one tool for governance and then we have SysTrack for monitoring the endpoints. There are two tools, and we are spending money on both."
"Their dashboard could be better. They did it custom, which is the main problem. They should have given an option to integrate it with some of the tools such as Power BI. Unfortunately, they are developing their own native dashboarding capabilities, which is killing them, in my view. The product is good, but dashboarding has been a pain area. I have to literally learn a new BI or dashboarding solution just for a system. We have 100 such kinds of solutions in our environment. If every solution has its custom solution for dashboarding, we can't survive. It is going to be crazy."
"The interface needs to be improved because it looks ancient. If you have been working in IT for a long time, over 20 years, you might remember products from the start of your career that look almost identical to the way SysTrack looks now. The user interface is not user-friendly. When you first see the solution, it overwhelms you with everything. It's not easy to use, and it's not that intuitive."
"Certain features haven't been tested sufficiently and don't work well."
"If I have my system running, and I'm changing my hardware in the VDI environment, I want to choose a date and see the difference before and after the event."
Eggplant Test is ranked 8th in Digital Experience Monitoring (DEM) with 16 reviews while SysTrack is ranked 2nd in Digital Experience Monitoring (DEM) with 9 reviews. Eggplant Test is rated 7.8, while SysTrack is rated 7.8. The top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". On the other hand, the top reviewer of SysTrack writes "Is easy to deploy but is not user-friendly and provides false data". Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, SmartBear TestComplete and froglogic Squish, whereas SysTrack is most compared with Nexthink, Alluvio Aternity , ControlUp and Liquidware Stratusphere UX. See our Eggplant Test vs. SysTrack report.
See our list of best Digital Experience Monitoring (DEM) vendors.
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