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4,081 views|2,231 comparisons
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1,716 views|1,457 comparisons
Top Review
Find out what your peers are saying about Nexthink vs. SysTrack and other solutions. Updated: September 2021.
543,089 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc.""With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations.""I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."

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Questions from the Community
Top Answer: In the past two years, the biggest benefit is that we have been able to identify 57,000-plus defects. These are possible tickets that we are preventing by using Nexthink.
Top Answer: With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations.
Top Answer: I would like it if they could put in some patch deployments and compliances. I think it is there with Act, but I am not sure how deep it works. They released a new module that would be monitoring the… more »
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1,716
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Overview

Nexthink is the leader in digital employee experience management software. The company gives IT leaders unprecedented insight into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,000 customers to provide better digital experiences to more than 10 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

IMPROVE IT VISIBILITY
Access 10,000+ data points on IT performance and usage from every endpoint

BOOST PRODUCTIVITY
Quantify end-user experience and provide optimal end-user computing performance

REDUCE COSTS
Identify overprovisioning, reduce volume of IT incidents and optimize IT operations

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Sample Customers
https://www.nexthink.com/custo...
HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada
Top Industries
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider12%
Financial Services Firm11%
Insurance Company6%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider15%
Financial Services Firm13%
Insurance Company5%
Find out what your peers are saying about Nexthink vs. SysTrack and other solutions. Updated: September 2021.
543,089 professionals have used our research since 2012.

Nexthink is ranked 2nd in Digital Experience Monitoring with 4 reviews while SysTrack is ranked 4th in Digital Experience Monitoring. Nexthink is rated 8.8, while SysTrack is rated 0.0. The top reviewer of Nexthink writes "Provides analytics for detailed event data, giving us the ability to really drill-down and find defects". On the other hand, Nexthink is most compared with Aternity, Liquidware Stratusphere UX, Symantec Control Compliance Suite, ConnectWise Automate and DX SaaS, whereas SysTrack is most compared with Aternity and Liquidware Stratusphere UX.

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We monitor all Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.