We performed a comparison between Epicor ERP and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Dashboards and Business Activity Query are very useful."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Real-time results make for faster decision making."
"The ability to deploy a generic implementation without advanced customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The product enables users to customize their dashboards and reports."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"Has good integration with Power BI."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"The product is customizable so we can tune it according to our requirements."
"We use Microsoft Dynamics 365 Business Central as CRM."
"Right now, it doesn't really have a good cloud story."
"I would like to see a better reporting tool."
"The tool should provide a better user interface."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"A number of bugs in 9.05 were only fixed in 10."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There are some glitches in Epicor ERP."
"I would like to have more frequent updates."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"It could be more stable."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"The price of Microsoft Dynamics 365 Business Central could be reduced."
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Epicor ERP is ranked 17th in ERP with 12 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Epicor ERP is rated 7.8, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Epicor ERP is most compared with SAP S/4HANA, Odoo, SAP Business One, SAP ERP and NetSuite ERP, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and IFS Cloud Platform. See our Epicor ERP vs. Microsoft Dynamics 365 Business Central report.
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