Epicor ERP Reviews

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Real User
Senior Vice President with 51-200 employees
Jan 16 2019

What is most valuable?

* It's flexible enough to address most issues a discrete manufacturer would have. * 360-degree reporting: If the data is in the system, there are many ways to report it… more»

How has it helped my organization?

The product is designed to work with discrete manufactures and it does this very well. It will work with process manufacturing to some extent (if you can manage it as… more»

What needs improvement?

I would like to see improvements in financial tools for international companies. DSPanel, an Epicor partner, created such a toolset (for Epicor), but Epicor never fully… more»

What's my experience with pricing, setup cost, and licensing?

Licensing/Pricing varies by the nature of deployment and is competitive. Make sure you look at costs over at least a few years and negotiate accordingly. If you buy direct… more»

If you previously used a different solution, which one did you use and why did you switch?

The most common product switched from is either a Sage product or an older version of Epicor. It is not unusual for companies to acquire Epicor as their first "real" ERP… more»

What other advice do I have?

Epicor is an excellent ERP. The software is very flexible, but always remember that just because you can do it, does not mean you should. There are a lot of different… more»

Which other solutions did I evaluate?

Most companies tend to undergo some kind of selection process. The vendors very, but it is not uncommon to see products from Infor (most typically Syteline), Syspro, MS… more»
Azman Sapuan
User
Team Lead with 1-10 employees
Mar 18 2018

What do you think of Epicor ERP?

What is our primary use case?

Used Epicor 9.05 as a full suite ERP, although the CRM is not as robust as required. Extensive customization was done to suite the business. We have multi-sites users who function well.

How has it helped my organization?

Real-time results make for faster decision making, but not as fast as we want due to internal processes.

What is most valuable?

Dashboards and Business Activity Query are very useful, even though not all users have access to them.

What needs improvement?

A number of bugs in 9.05 were only fixed in 10.

For how long have I used the solution?

Three to five years.

Which solutions did we use previously?

We previously used Gas Business System, and changed to Epicor 9, which provides real-time reporting.

What's my experience

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What is Epicor ERP?

Epicor Cloud ERP is a comprehensive SaaS ERP system that has been developed from our next generation ERP solution. SaaS ERP from Epicor leverages core functionality that has been in use and proven at thousands of job businesses over the past 25 years. Epicor combines broad functionality into a complete end-to-end on-demand ERP system. You are provided everything you need to manage your opportunities, orders, and operations in one integrated SaaS ERP System.
Also known as
Epicor SaaS ERP
Epicor ERP customers
Abatement Technologies
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