We performed a comparison between Epicor ERP and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The product enables users to customize their dashboards and reports."
"Dashboards and Business Activity Query are very useful."
"Epicor ERP is an easy-to-use solution."
"The ability to deploy a generic implementation without advanced customization."
"It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day."
"It is a very powerful, highly customizable tool."
"S/4HANA falls under a single terminal. We can easily access the data, and the performance is good."
"The Fiori design is a valuable feature."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"It's helped with business aspects and improved material planning and RMA processes."
"The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human resources (HR)."
"In terms of its most valuable feature, I would say the finance module."
"Right now, it doesn't really have a good cloud story."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"I would like to see a better reporting tool."
"A number of bugs in 9.05 were only fixed in 10."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The tool should provide a better user interface."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There are some glitches in Epicor ERP."
"The procure-to-pay solution in the Contract Management angle could be better. If you look at it on Ariba, the Contract Management Life Cycle for Ariba is more robust. You can create documentation, SLAs, and NDAs. Apart from the procurement aspect of the contract, you have the legal side, but Ariba cannot do that. From what I've seen, the features of the procure-to-pay model in S/4HANA and their Contract Life Cycle Management side primarily focus on the procurement side. I believe it would be good if this solution could handle a part of the legal side. They will incorporate Extended Warehouse Management and Transportation Management into the S/4HANA cloud. Most big companies that use a solution like S/4HANA have a legal department within the organization. Suppose they can incorporate that to be in S/4HANA suites; I think it'll be good. It will be just like what we have with Transportation Management and Extended Warehouse Management. The user interface could be better. They have too much information on the interface, and our customers still keep complaining that it looks complex. Even though many things have changed, they still complain that the interface or the screen they see is a bit complex. It's only when they see the Fiori interface that their mind becomes a bit calm."
"In a feature release, they could improve by adding budgetary features."
"It is simple to implement SAP S4HANA. If you are already in this type of environment, then the transition is not very complex. However, if you do not then it can be difficult."
"The theory-side of the solution needs to be improved."
"A virtual machine could exist to make everything available on a single deployment."
"There are some problems with the support provided for the solution, so it is not quite easy. It takes some time for them to offer us support."
"SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's because they have such a large customer base and are always occupied, but that's one area all our customers mention."
"This product would be improved by adding more reports."
Epicor ERP is ranked 17th in ERP with 5 reviews while SAP S/4HANA is ranked 2nd in ERP with 22 reviews. Epicor ERP is rated 7.8, while SAP S/4HANA is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, Odoo, SAP Business One, SAP ERP and NetSuite ERP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP and NetSuite ERP. See our Epicor ERP vs. SAP S/4HANA report.
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