Eptica WCS Suite vs Vlocity comparison

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106 views|93 comparisons
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3,353 views|2,626 comparisons
Executive Summary

We performed a comparison between Eptica WCS Suite and Vlocity based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Comparison Review
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Top Answer:What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve… more »
Ranking
55th
out of 169 in CRM
Views
106
Comparisons
93
Reviews
0
Average Words per Review
0
Rating
N/A
Views
3,353
Comparisons
2,626
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
768,740 professionals have used our research since 2012.
Comparisons
Also Known As
WCS Suite
Learn More
Eptica
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Salesforce
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Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.
With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.
Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group
Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company23%
Manufacturing Company8%
Financial Services Firm7%
Energy/Utilities Company7%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business22%
Midsize Enterprise12%
Large Enterprise67%
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
768,740 professionals have used our research since 2012.

Eptica WCS Suite is ranked 55th in CRM while Vlocity is ranked 2nd in Product Configuration and Quoting. Eptica WCS Suite is rated 0.0, while Vlocity is rated 0.0. On the other hand, Eptica WCS Suite is most compared with , whereas Vlocity is most compared with Salesforce CPQ, Salesforce Sales Cloud, CloudSense, Apttus and Salesforce Service Cloud.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.