We performed a comparison between ESET Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trellix Endpoint Security is highly valued for its easy administration options and reliability. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trellix Endpoint Security provides significant time savings.
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"NGAV and EDR features are outstanding."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The price is low and quite competitive with others."
"The solution was relatively easy to deploy."
"It rarely gets in the way, and we don't even notice it scanning."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"In terms of the current global landscape, it is a great solution."
"It's easy to set up and quick to deploy."
"The stability is good."
"The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me."
"It can scale as well."
"ESET provides good protection."
"Dynamic Application Containment."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"The solution provides dashboard control, so we can centrally monitor the entire status of our organization."
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"This product has the capability to check a wide range of vulnerabilities and devices."
"The product is fairly reliable."
"It can be deployed quickly, and it's scalable. Those are the two advantages of it."
"The most valuable feature is ease of use."
"The only minor concern is occasional interference with desired programs."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The support needs improvement."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The dashboard isn't easy to access and manage."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I saw a bunch of false positives which need to be fixed."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"ESET should consider giving it application control."
"The product could have better integration with third-party products that would help extend functionality."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"It can be hard to set up if you need to customize it."
"The price of the solution is high in Asia."
"I would like to have the ability to have more control over the deployment in the next release. If you have this console in the cloud, you cannot make pilot groups for deploying the agents. We only have the current group. So, as soon as you inject the software, it will go directly into production, which doesn't work for us. We need to build up pilot groups slowly. We already requested to have this feature on the cloud, and we are still waiting."
"The security of this solution needs improvement."
"The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus."
"When it runs in the background of the endpoint, the devices get slowed down for some applications."
"The DAC (Dynamic Application Containment) component of this product needs improvement."
"The solution could provide open XDR in addition to EDR."
"It would be helpful if the controlling of connections coming to the PC could be done from McAfee's side so that we can block those connections."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trellix Endpoint Security is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our ESET Endpoint Protection Platform vs. Trellix Endpoint Security report.
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