Compare Everest Service Manager vs. HEAT Service Management

Everest Service Manager is ranked 30th in IT Service Management (ITSM) while HEAT Service Management is ranked 13th in IT Service Management (ITSM) with 3 reviews. Everest Service Manager is rated 0, while HEAT Service Management is rated 7.4. On the other hand, the top reviewer of HEAT Service Management writes "Good incident management and escalation but it is difficult to learn and customize". Everest Service Manager is most compared with JIRA Service Desk, whereas HEAT Service Management is most compared with ServiceNow, JIRA Service Desk and ManageEngine ServiceDesk Plus.
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Most Helpful Review
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Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in IT Service Management (ITSM). Updated: February 2020.
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Quotes From Members

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Pricing and Cost Advice
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If you want to add more users who can handle support there will be additional fees. What we call our extensions, we need to pay more for. They tell us that we need to acquire more licenses or something like that. I think it's very expensive, because in terms the pula, our local currency, it's about 20,000 per license for each user. It is an annual fee.

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EverestIMS
Ivanti
Overview

EverestIMS Technologies Pvt Ltd (Everest), is an Indian software product company. With a rich market experience in the I&O space, the company has built a widespread presence across the country through its product portfolio. Having a mixed team of industry veterans in its management board, the company's vision is to satisfy the dynamic requirements of varied organizations by providing them with modern-day tech-savvy IT tools, and to become an efficient enabler in the digital ecosystem. The organization specializes in providing integrated IT solutions to empower corporations and enterprises for the delivery of enhanced services to their end-users. Under the brand name of "Everest" the company have 3 distinct products namely – Everest IMS (Unified IT Infrastructure Management Suite for Networking and IT - both IP & Non-IP based Devices), Everest SM (An ITIL based Service Management tool), and Everest IoTMS (Monitoring and Management Suite for IoT & SCADA devices).

HEAT Service Management is a robust, highly flexible IT Service Management (ITSM) application, built on IT best practices that help customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery and performance. We offer the best Hybrid IT experience you'll find in the industry, guaranteed.
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Sample Customers
Airtel, BSNL, Cloudnine, D-Vois, Geojit, Indian telcoAFS Group, Auckland Airport, Baylor University, County of Maui, Dis-Chem Pharmacies, Elia, Essentia Health, Government Research Laboratory, Groupe Webhelp, HSBC Africa, Midwestern University
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in IT Service Management (ITSM). Updated: February 2020.
406,860 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.