We performed a comparison between Forcepoint Email Security [EOL] and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Since we have started using the solution, there have been fewer compromises."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The basic features are okay and I'm satisfied with the Defender."
"The product is not resource-intensive."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The most valuable features of Forcepoint Email Security are the integration with other solutions. It provides a more secure infrastructure and views for the customers from the DLP. You can work on URLs, files, and advanced inspections that will protect the customers."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"All of the filtering features are very nice."
"The feature I find most valuable is the web, email and DLP integration."
"This is a reasonably stable solution."
"Forcepoint Email Security is a good solution, and I don't have any issues with it. I found anti-spam and anti-spyware the most valuable features of Forcepoint Email Security."
"It's easier to deploy than other options."
"They also let you customize it to match your organization's feel, so it looks like a product from your organization. I like when companies do that. Our city logo is on it when you log in to this system."
"SpamTitan learned faster than I thought it was going to, based on other products that I've used. There was a lot more feedback. The other products are based on the users, but this one, with its AI, seems to produce tremendous improvements day-to-day. I told the teams it was going to take two to three weeks but, within a week, we had dropped the amount of spam that was getting through."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
"It's catching things that might otherwise have gotten through in the past. That was when we were working with a site that didn't put emails through two antiviruses before they got to our system."
"The safelist and blocklist are the best parts. If I've got a new contact coming in, I can safelist that domain or email address. Alternatively, I can block the domain or the email address if I'm getting harassed by someone. I like the ability to get down to that granular level if I need to block or allow an entire"
"[One of the] things that make[s] it really attractive to end-users... is their ability to manage their own spam queues via the reports that SpamTitan offers. It allows them to determine what is spam and what isn't."
"We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature."
"The way we can customize filters is excellent. Other solutions tend to be restrictive with their specific profiles, but with SpamTitan, we can create them from scratch."
"The company should focus on adding threats that the solution is currently unable to detect."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Several simulation options are available within 365, and the phishing simulation could be better."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Microsoft Defender for Office 365 should be more proactive."
"Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective."
"The pricing could always be just a little bit better."
"I would like for deployment to be simplified."
"Technical support is lacking. It could be a lot better."
"We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time."
"This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks."
"Customer support could be better."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"The user interface of SpamTitan is fair, at best. They're coming out with a new one. The current one is a bit hard to navigate, and that was the biggest part of what made it a steep learning curve. It took three to six months to learn how to find stuff in there."
"The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does."
"They need to keep up with the latest technology and add new features as they arise, e.g., artificial intelligence, new and improved updated lists, or new ways of tracking spam. They need to just keep up so the product is effective. Because, if all of a sudden viruses or spam starts getting through, then we might have to look at something else. However, so far, it has kept up and done a great job. So, we are happy."
"Emails from companies we work with often get flagged, and I have to go in and release them. For example, I made a hotel reservation today from Marriott that got blocked. I'm sure hotels spam people, but I wish there was a way to know that the email was to confirm my reservation and for it to allow that through."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"If I had to actually find a negative, it would be the speed. I wish that the interface were faster. We have very fast internet, but there is definitely some sluggishness between pages on the interface. Does that deter me? No. I just wish it were quicker."
"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this."
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Forcepoint Email Security [EOL] doesn't meet the minimum requirements to be ranked in Email Security with 14 reviews while TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews. Forcepoint Email Security [EOL] is rated 7.8, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Forcepoint Email Security [EOL] writes "Easy to use and setup and expands well". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Forcepoint Email Security [EOL] is most compared with Proofpoint Email Protection, whereas TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Avanan.
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