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Fortinet FortiAuthenticator Competitors and Alternatives

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Read reviews of Fortinet FortiAuthenticator competitors and alternatives

AD
Manager at a financial services firm with 501-1,000 employees
Real User
Top 20
On-premises deployment and excellent log details make this product valuable

Pros and Cons

  • "The logs have great detail that make it easier to evaluate and control the security environment."
  • "It can not use SQL to query FortiAnalyzer directly."

What is our primary use case?

Our primary use case for Fortinet FortiAuthenticator is, first of all, as a two-factor VPN for enhanced access security. We use this product to provide secure access for all of our employees. 

Our other use cases have to do with using FortiAuthenticator for other security projects which includes things like access to some important web applications. 

What is most valuable?

One of the things I find most valuable in FortiAuthenticator is the detail in the logs. The log features are very good and the detail makes it easier to control what happens in the environment. 

Another valuable feature is that it is an on-premise solution. Because of some regulations, we can not use this particular type of product for security on cloud. We chose FortiAuthenticator because it is an on-premise solution. 

What needs improvement?

There is nothing that really stands out as something that needs desperately to be added or improved. We are using Fortinet all the time, we know their GUIs, so we can manage well with FortiAuthenticator also. 

The main problem now is not exactly with the product itself. We are using FortiAnalyzers. But when we use that product with FortiAuthenicators, we can not use SQL language to access data from the FortiAnalyzers database. When we use it with FortiGate, we can query the FortiAnalyzers database, but it is not possible to do it directly with the FortiAuthenicators. This integration should be better. 

What do I think about the stability of the solution?

We have not really faced any problems with stability up until this point. The product has not given us any reason to question the stability. 

How are customer service and technical support?

We have not needed to use the Fortinet technical support up until now. I do not know about it firsthand. The product is very easy-to-use and someone can easily manage working with it, so we do not need any support. We do have the support contract, but we have not used it at all. 

How was the initial setup?

The initial setup was not complex at all. It is actually very easy. 

What's my experience with pricing, setup cost, and licensing?

I think FortiAuthenticator is more expensive than other products like Cisco Duo. It could be more competitively priced. 

We want to use high-availability in our products, so we need to get a higher grade and more expensive license for that purpose. 

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Authenticator as about a seven-point-five. If it has to be seven or eight, I would choose eight. 

I have not used many products in that category with our site, but we can do what we want and need to do with that product. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SS
Information Technology Manager at a tech services company with 51-200 employees
Real User
Top 20
Good security and easy to use with good technical support

Pros and Cons

  • "The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
  • "The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."

What is most valuable?

The most valuable aspect of the solution is the security. It's great. 

The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area. 

It's easy to use for us due to the fact that, for each and every user, even a Mac user, we're able to easily retrieve them and add them. The authenticator syncs to my system and brings all the users to me under my firewall. 

What needs improvement?

For us, the solution works quite well. I can't think of an area where improvements are needed. I haven't worked with it too extensively yet, so it's hard to gauge what's lacking.

The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation.

For how long have I used the solution?

I've only worked with the solution for five or six months at this point. I haven't worked with it extensively, although I do have an understanding of how it works and what to do, as well as how to configure it.

What do I think about the stability of the solution?

It's a stable product that integrates well with other products (such as FortiNAC). It's reliable. It doesn't give us any problems. We don't have to worry about bugs or glitches of the system crashing.

What do I think about the scalability of the solution?

The solution is scalable. While we have plans to grow it out and integrate it a bit more with other solutions, we're not at that stage yet.

We are a company of about 200 people. The whole organization uses it at this point. All authentication happens through FortiAuthenticator.

How are customer service and technical support?

I'm really happy with the technical support. They are responsive and knowledgable.

Which solution did I use previously and why did I switch?

Before using FortiAuthenticator we were not using anything else. We just were controlling everything from our Fortinet firewall. That was the only equipment which we had at that point in time. Now, we have got FortiAuthenticator.

Going forward we might go for FortiNAC. That might be in the cards for us. However, we're not immediately going to make the switch as it offers access control.

How was the initial setup?

The initial setup wasn't a problem at all. It was handled by certified Fortinet engineers. For that reason, it wasn't complex or difficult.

What about the implementation team?

We had certified Fortinet engineers assist us with the initial implementation. They handled the setup and configurations as well.

What other advice do I have?

We're just end users. We don't have a special relationship with the company.

We're using the latest version of the solution. It might be something around version six.

I would recommend FortiAuthenticator to other organizations.

It is really a good product. Somebody looking for a good security product should go with FortiGate products. New users should explore all the features and see how they can maximize usage.

Overall, I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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