Fortinet FortiMail vs Webroot Advanced Email Encryption powered by Zix comparison

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Executive Summary

We performed a comparison between Fortinet FortiMail and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""The two main features that prove most beneficial for us are URL scanning and attachment scanning.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not.""Microsoft Defender for Office 365 is a stable solution.""The initial setup was easy.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple.""There are several features that I consider valuable."

More Microsoft Defender for Office 365 Pros →

"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP).""The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration.""A full-featured email gateway solution that contains security threats reliably.""Technical support is great. They're available 24/7 and their response time is typically within the hour.""Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good.""Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good.""The solution can scale.""FortiMail possesses notable strengths, and one key feature is its store-and-forward concept."

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"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."

More Webroot Advanced Email Encryption powered by Zix Pros →

Cons
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers.""There is room for improvement with the UI.""The phishing and spam filters could use some improvement.""The product must provide better malware detection.""Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment.""The pre-sales cost calculations could be more transparent.""Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once.""Microsoft Defender for Office 365 should be more proactive."

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"The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement.""The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names.""The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime.""The product should work on licensing and provide more detail once the license is selected for the customer.""Maybe FortiMail's integration could be better.""Fortinet FortiMail should allow more flexibility with the content rules.""It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM.""The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."

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"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."

More Webroot Advanced Email Encryption powered by Zix Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The licensing model for this solution is better because it is based on the box and not the number of users."
  • "It is an expensive product."
  • "The annual cost is $55,000."
  • "Pricing is straight-forward and renewable without complicated pricing structures."
  • "Pricing is based on initial license purchase and use volume."
  • "In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
  • "This is a good solution and value for the money."
  • "If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
  • More Fortinet FortiMail Pricing and Cost Advice →

  • "In terms of pricing, I believe they provide excellent value."
  • More Webroot Advanced Email Encryption powered by Zix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:FortiMail possesses notable strengths, and one key feature is its store-and-forward concept.
    Top Answer:It could benefit from enhancing its functionality, especially in terms of advanced filtering. Introducing features such… more »
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    Comparisons
    Also Known As
    MS Defender for Office 365
    FortiMail
    Zix Email Encryption, ZixEncrypt
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.

    Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.

    Fortinet FortiMail Benefits

    Fortinet FortiMail provides your organization with the following benefits:

    • Eliminate message-based threats by using FortiMail’s advanced inspection capabilities before they can harm your users.
    • Flexible licensing ensures that you don’t have to create a license for each user as you scale your network upwards.

    • Achieve regulatory compliance with sophisticated messaging content archiving, quarantining, and routing tools.
    • Stop spam before it takes over your messaging system and network resources, ensuring that your messaging performance remains optimized.

    Fortinet FortiMail Benefits

    Some of Fortinet FortiMail’s top features include:

    • Spam and malware prevention: FortiMail employs advanced techniques and technologies, such as outbreak protection, impersonation detection, content disarm and reconstruction, and sandbox analysis to provide users with high-performing antispam and antimalware tools designed to prevent unwanted bulk email, ransomware, and other targeted attacks.
    • Powerful data loss prevention: Identity-based email encryption and archiving help prevent the loss of sensitive and important information and ensure that your organization adheres to compliance with corporate and industry regulations.
    • Automatic updates: Receive dynamic updates from the FortiGuard subscription services that automatically upgrade your antispam and antivirus functionality using intelligence gathered by Fortinet's dedicated global threat research team.
    • Seamless integration: Integrations with other Fortinet products and external third-party components enable companies to enhance their security by sharing indicators of compromise (IoCs) across a unified security system.
    • Easy email management: Gain full visibility over real-time email traffic with Fortinet FortiMail’s intuitive dashboards, rich reporting features, centralized quarantine tools, and end-user controls. Control email traffic with the solution’s full mail transfer agent and mail-handling capabilities. The solution’s quick-start setup wizard greatly reduces the complexity of deployment and management.

    Reviews from Real Users

    Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.

    Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."

    Proven Content Filters

    To send an encrypted email, your employees simply create a message and hit ‘send'. Our content filters take care of the rest.

    Transparent Delivery

    When your employees receive an encrypted reply, the experience is just as easy. They simply open the encrypted email like regular email. No matter where they are or what device they use, if your customers and partners have email, they can easily receive encrypted email.

    Convenient Recipient Experience

    Our patented Best Method of Delivery ensures all messages are delivered in the most secure and easy manner possible, including transparent, pull and push methods. For pull delivery, secure web portals can be in the cloud or on-site. Also among our robust methods is secure PDF for statement delivery.

    Simplified Quarantined Messages

    If an email is quarantined, then employees, managers and IT receive notification to view the message and policy violations and can delete the email, or justify and release it for delivery.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Magromer Cueros y Pieles S.A.
    Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider17%
    Computer Software Company14%
    Manufacturing Company14%
    Government14%
    VISITORS READING REVIEWS
    Educational Organization44%
    Computer Software Company10%
    Comms Service Provider6%
    Government5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Financial Services Firm11%
    Healthcare Company8%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business46%
    Midsize Enterprise31%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise54%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise44%
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Fortinet FortiMail is ranked 5th in Email Security with 55 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 14th in Secure Email Gateway (SEG). Fortinet FortiMail is rated 8.6, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP) and Barracuda Email Security Gateway.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.