We performed a comparison between Fortinet FortiMail and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Microsoft Defender for Office 365 is a stable solution."
"The initial setup was easy."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"There are several features that I consider valuable."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"A full-featured email gateway solution that contains security threats reliably."
"Technical support is great. They're available 24/7 and their response time is typically within the hour."
"Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
"Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good."
"The solution can scale."
"FortiMail possesses notable strengths, and one key feature is its store-and-forward concept."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
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"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"There is room for improvement with the UI."
"The phishing and spam filters could use some improvement."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The pre-sales cost calculations could be more transparent."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Microsoft Defender for Office 365 should be more proactive."
"The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement."
"The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"Maybe FortiMail's integration could be better."
"Fortinet FortiMail should allow more flexibility with the content rules."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
"The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
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Earn 20 points
Fortinet FortiMail is ranked 5th in Email Security with 55 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 14th in Secure Email Gateway (SEG). Fortinet FortiMail is rated 8.6, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP) and Barracuda Email Security Gateway.
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