We compared Fortinet FortiMail and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Defender helps us prioritize threats across our organization."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The basic features are okay and I'm satisfied with the Defender."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Since we have started using the solution, there have been fewer compromises."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The most valuable features are the endpoint defense features, it is very secure."
"I am satisfied with both the scalability and the stability of this solution."
"The product's initial setup phase was very easy."
"It actually filters the compromised emails when on a network layer itself."
"The solution is very, very stable."
"It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions."
"It is a scalable solution."
"The most valuable feature of this solution is the spam filter."
"A one-stop shop for email protection"
"The initial implementation is pretty easy to handle."
"It is a very scalable solution."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"The stability is very good."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"There is room for improvement in terms of reporting."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The custom alerts have to improve a lot."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
"It is not easy to install."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
"Online support sometimes takes up to a week to get back to you."
"FortiMail's dashboard is somewhat complex and could be made simpler."
"Sometimes, authentic emails get blocked by the solution's firewall."
"I would want better spear phishing protection in the essentials package."
"The scalability can be improved, and the solution can be optimized."
"The solution could lower its price."
"The false positives are an issue."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 56 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Fortinet FortiMail is rated 8.6, while Proofpoint Email Protection is rated 8.4. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Trend Micro Email Security, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, KnowBe4 and Barracuda Email Security Gateway. See our Fortinet FortiMail vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.