Most Helpful Review
Find out what your peers are saying about Barracuda Email Security Gateway vs. Fortinet FortiMail and other solutions. Updated: November 2019.
382,196 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It is an excellent, intelligent solution that provides maximum security from email attacks.
This solution has helped to significantly reduce the amount of junk email that we receive.
This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users.
Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine.
With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release.
I think the spamming feature is very valuable.
The most valuable feature of this solution is the spam filter.
Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good.
Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam.
Technical support is great. They're available 24/7 and their response time is typically within the hour.
The solution is very reliable and very stable.
A full-featured email gateway solution that contains security threats reliably.
This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort.
The technical support is not available globally 24/7 and this is the biggest problem with the product.
The reports are standard, and it would be nice to be able to customize them.
Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates.
We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it.
There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth.
Online support sometimes takes up to a week to get back to you.
The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime.
There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list.
An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor.
It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary.
Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved.
The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it.
The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems.
Pricing and Cost Advice
As far as advanced email security systems, this product is mid-range on the pricing scale.
Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures.
The price of this solution is very high, but it's working fine.
For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well.
This is a good solution and value for the money.
If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments.
In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive.
Pricing is based on initial license purchase and use volume.
Pricing is straight-forward and renewable without complicated pricing structures.
The annual cost is $55,000.
It is an expensive product.
The licensing model for this solution is better because it is based on the box and not the number of users.
out of 44 in Messaging Security
Average Words per Review
out of 44 in Messaging Security
Average Words per Review
Compared 32% of the time.
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Compared 10% of the time.
Also Known As
|Barracuda Spam and Virus Firewall||FortiMail|
With the Barracuda Email Security Gateway, protecting against inbound malware, spam, phishing, and Denial of Service attacks ensures that business productivity isn’t impacted by attacks through the email system. Powerful and customizable policies enable further enforcement of detailed requirements that govern inbound email messages.
FortiMail appliances and virtual appliances are proven, powerful email security platforms for any size organization — from small businesses to carriers, service providers, and large enterprises. Purpose-built for the most demanding messaging systems, FortiMail appliances employ Fortinet’s years of experience in protecting networks against spam, malware, and other message-borne threats.
Learn more about Barracuda Email Security Gateway
Learn more about Fortinet FortiMail
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